- Location
- Washington, US
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- iCIMS
Description
Overview
SUMMARY:
The Systems Engineer shall be responsible for resolving incidents escalating to or originating at the Systems Engineer level.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for administration of the Microsoft computing environment to include but not limited to:
- Microsoft Domain Administration
- Active Directory
- domain controllers
- Domain Names Services (DNS)
- Troubleshooting minor network connectivity issues such as network interface card (NIC), cabling, TCP/IP configuration issues
- Basic messaging system administration (e-mail)
- PC and server hardware familiarity including the ability to troubleshoot and resolve system issues using configuration analysis and subsystem (hard drive, memory, monitors, and power supplies) repair/replacement procedures.
- Responding to trouble tickets from the Service Desk automated trouble ticketing system.
- Performing hardware and software System, including patches, upgrades, service packs, and hotfixes to ensure system availability, reliability, and serviceability.
- Persons in this position will also be responsible for backup and recovery functions.
EDUCATION AND EXPERIENCE:
Must maintain a current Microsoft 365 Certified: Enterprise Administrator Expert and
Microsoft Certified: Azure Administrator Associate certification and
Five to Seven (5-7) years of experience working with the Microsoft computing environment.
SKILLS, KNOWLEDGE AND ABILITIES:
- High level of familiarity with Microsoft Domain Administration, Active Directory, domain controllers, Domain Names Services (DNS); familiarity with basic network technologies and capable of troubleshooting minor network connectivity issues such as network interface card (NIC), cabling, TCP/IP configuration issues; basic messaging system administration (e-mail); PC and server hardware familiarity including the ability to troubleshoot and resolve system issues using configuration analysis and subsystem (hard drive, memory, monitors, and power supplies) repair/replacement procedures; respond to trouble tickets from the Service Desk automated trouble ticketing system; perform hardware and software System, including patches, upgrades, service packs, and hotfixes to ensure system availability, reliability, and serviceability.
REASONABLE ACCOMODATIONS
Reasonable accommodation may be made to enable individuals with disabilities to perform the following essential functions.
SUPERVISOR RESPONSIBILITY
No.
WORK ENVIRONMENT
A professional office in which typical office equipment and information technology is used.
PHYSICAL REQUIREMENTS
The physical demands described must be met by an employee to perform the essential functions of the job. The employee must be able to: see, hear, and speak; lift objects weighing up to 20 pounds; sit for extended time; and use a personal computer and typical peripheral devices.
TRAVEL
No.
WORK AUTHORIZATION/SECURITY CLEARANCE
Candidates must have the the ability to obtain and maintain a Public Trust clearance. U.S. Citizenship is required.
ADDITONAL QUALIFYING FACTORS
Must have the ability to obtain and maintain a security clearance. In addition, a satisfactory background screening, negative drug test, positive references and proof of identity and legal authorization to work in the United States are required.As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilitieswithout regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected Veteran’s status or employment.
BENEFITS:
For more information please visit https://careers-tatitlek.icims.com/