Commercial Implementation Manager

Job Description:

Job Title: Commercial Implementation Manager  
Job Grade: C15

Salary: From £45,700.00 DOE and location + Fantastic benefits
Location status: Hybrid (flexible working options available)
Location: Bupa Place, Salford

Permanent/fixed term contract: Permanent
Shift pattern: Full-time 37.5hrs

About the Role

We're looking for a Commercial Implementation Manager to join our UK Insurance Commercial team. This is an exciting opportunity to play a pivotal role in delivering strategic growth initiatives, partner propositions, and sales enablement programmes that drive commercial success.

Acting as the bridge between strategy and execution, you'll ensure new commercial opportunities are effectively implemented, operationally embedded, and positioned for long-term success. You'll work across Sales, Operations, Partnerships, Digital, IT, Finance, and Legal teams to bring innovative propositions to market and enable sustainable growth.

What You'll Be Doing

Deliver Commercial Growth Initiatives

• Lead the end-to-end implementation of commercial growth projects.
• Support the launch of strategic partner propositions and new distribution channels.
• Translate commercial strategy into practical delivery plans that drive sales and revenue growth.
• Ensure sales teams have the tools, processes, and support needed to successfully sell and service new propositions.

Enable Strategic Partnerships

• Work closely with Commercial and Partnership teams to operationalise new opportunities.
• Design and implement onboarding, servicing, and support models for strategic partners.
• Coordinate cross-functional delivery across multiple business functions.
• Ensure partner propositions are scalable, compliant, and customer-focused.

Drive Business Readiness

• Lead readiness activities for commercial and sales-led change programmes.
• Develop operational processes, controls, training, and guidance materials.
• Assess customer, operational, and sales impacts while proactively managing risks.
• Support smooth transitions into business-as-usual operations.

Champion Customer Outcomes

• Ensure all implementations meet regulatory, conduct, and customer outcome requirements.
• Maintain a strong focus on risk management and governance.
• Help deliver seamless customer and partner experiences throughout change programmes.

Improve and Innovate

• Capture lessons learned and embed best practice into future implementations.
• Contribute to the development of repeatable and scalable implementation frameworks.
• Continuously identify ways to improve delivery speed, effectiveness, and commercial outcomes.

What We're Looking For

You'll bring a combination of commercial awareness, delivery expertise, and stakeholder management skills, including:

• Proven experience delivering commercial, sales, or growth-focused implementation projects.
• Strong understanding of sales enablement, operational readiness, and go-to-market execution.
• Experience working with partnership, intermediary, or distribution-led business models.
• Excellent stakeholder management and influencing skills.
• Strong planning, project management, and execution capabilities.
• Experience working within insurance, financial services, or another regulated environment.
• Understanding of commercial governance, customer outcomes, and conduct risk.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

Time Type:

Full time

Job Area:

Locations:

Bupa Place