IT Coordinator

Job Title:  IT Coordinator  

Classification:  Full time, non-exempt 

Pay Rate:  $30.76 / hour            

Reports to:  Deputy Director of IT         

Brooklyn Bridge Park (BBP) is looking to hire a full-time IT Coordinator to join our recently created IT Department. The coordinator will play a key role in building this new function in a fast-paced, mission-driven organization. We are looking for candidates who enjoy the process of building something new and improving existing systems. The IT Coordinator will work on a wide variety of projects including lighting, security, asset management software, network and computer infrastructure and systems, IT training and development, and phone systems, as well as supporting the Deputy Director of IT with additional projects in collaboration with other departments. 

Primary Responsibilities: 

• Administer project implementation, data collection, and reporting in Cartegraph, the Park’s Asset Management Software. 

• Perform maintenance of internal department automation systems, applications, forms, and other data collection systems. 

• Work to clean up parkwide file drives and archives for ease of use, clarity, and security. 

• Continue implementation of task managers and communication systems in Microsoft. 

• Collaborate with various departments on internal and external maps and other graphics. 

• Work with Deputy Director of IT to develop training materials for all internal IT systems. 

• Build and maintain inventory of the Park’s IT equipment and software licenses. 

• Perform basic IT troubleshooting for staff and assist Managed Service Provider to resolve tickets. 

• Operate the Park’s phone system using Verizon, Jamf, and ABM, and work with staff on troubleshooting and deploying cellphones. 

• Assist in management of parkwide RFID and key systems. 

• Support Deputy Director of IT on long-term IT projects including public wifi, A/V equipment upgrades, and remote network locations. 

• Liaise with outside contractors and technical support specialists as needed. 

• Identify special projects to improve operational efficiency. 

Qualifications: 

• Ability to function in a fast-paced environment and adapt quickly to changing priorities.  

• Experience with database management or Asset Management systems; OpenGov EAM (Cartegraph) is a plus. 

• High level proficiency in Microsoft 365 including some experience with Automations, Loop, and Teams. Proficiency in Adobe Creative Suite is a plus. 

• Strong written and oral communication skills; teaching experience is helpful. 

• Ability to succinctly translate complex technological concepts in a clear, simple, and digestible manner. 

• Comfortable working outdoors; ability to climb a ladder and lift 40 pounds. 

• Valid state driver's license is required. Must be comfortable driving small vehicles in tight areas around construction, cyclists and pedestrians.   

About You:   

• You strive to be inclusive and collaborative. At BBP, we recognize that doing our best work means working together. We have each other’s back – and are helpful, humble and open.   

• You are committed. At BBP, we approach our work with integrity, positivity, and pride. We are committed to the public, the park and each other.  

• You are a problem-solver. At BBP, we prioritize learning, evolving and building creative solutions to ensure the Park remains a leader in sustainable green space for generations to come.  

• You value people and the environment. At BBP, respect is important to us. We strive to trust each other, act with good intention and communicate with openness.  

Working at BBP:   

We believe that BBP is a park for all people. We take pride in our ability to provide the community with a beautiful, functional, clean, and safe green space. Internally, we strive to provide a work environment where employees feel supported, respected, and a sense of belonging. Our staff are experts in everything from horticulture to community engagement to park operations and events. The work environment is welcoming, with hardworking and diverse staff who are dedicated to building, beautifying, and maintaining the park. We offer benefits like affordable healthcare, retirement plans, tuition reimbursement, and prioritize the importance of work-life balance.  

  Benefits (Other company benefits provided in addition to the following):  

• 403B (retirement plan)  

• Company-funded retirement

• Paid vacation time (up to 25 days)  

• Sick days (12)  

• Paid holidays/float days (15 days annually)  

• FMLA and other paid leaves (based on eligibility)  

• Tuition and professional development reimbursement  

• Medical, dental, vision, Healthcare FSA, Dependent FSA, Commuter Benefits, Life, and Long-term Disability Insurance  

• BBP vendor discounts at restaurants, food markets, and other eateries  

• Other corporate discounts on movie tickets, theme parks, and more! 

ABOUT BROOKLYN BRIDGE PARK   

Brooklyn Bridge Park, one of the most transformative public projects in New York City in a generation, has revitalized a formerly industrial waterfront into a dynamic 85-acre civic space. Created to be environmentally and financially sustainable, Brooklyn Bridge Park is a model for resilient urban design that reconnects New Yorkers and visitors to the waterfront. Brooklyn Bridge Park (BBP) operates as a non-profit public benefit corporation of the City of New York and is responsible for the stewardship of the park—maintaining its landscapes, maritime infrastructure, and public amenities. BBP develops and delivers dynamic public programming that weaves together arts and culture, recreation, and environmental education to engage, inspire, and serve a diverse community.       

Brooklyn Bridge Park is an Equal Opportunity Employer. Brooklyn Bridge Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.