Senior Workers Compensation Claims Adjuster - Boston, MA

Overview:
Our client, a highly regarded insurance carrier, is seeking an experienced Workers’ Compensation Claims Adjuster to join their growing team in the greater Boston area. This is a hybrid opportunity offering a strong work-life balance, a collaborative environment, and the chance to handle a well-managed Massachusetts-focused caseload.

Compensation & Benefits:

• $70,000 - $100,000/year based on experience
• Comprehensive benefits package including medical, dental, vision, and 401(k)
• Generous PTO and holiday schedule
• Hybrid work flexibility

Qualifications/Requirements

• 3+ years of experience handling Workers’ Compensation claims, with strong knowledge of Massachusetts jurisdiction
• Active Massachusetts Workers’ Compensation Adjuster License (or ability to obtain)
• Experience managing litigated claims and working with defense counsel
• Strong understanding of medical terminology and claims evaluation strategies
• Excellent communication, negotiation, and organizational skills
• Ability to work both independently and collaboratively in a hybrid environment

Responsibilities

• Manage a caseload of Massachusetts workers’ compensation claims from inception through resolution
• Conduct thorough investigations, including coverage analysis, recorded statements, and review of medical documentation
• Evaluate compensability and establish appropriate reserves in accordance with company guidelines
• Coordinate with medical providers, legal counsel, and vocational experts to drive claim resolution
• Proactively manage litigation and attend hearings, mediations, and depositions as needed
• Ensure compliance with Massachusetts workers’ compensation statutes and regulatory requirements
• Maintain consistent communication with insureds, claimants, and internal stakeholders
• Identify opportunities for cost containment and risk mitigation throughout the life of the claim

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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