- Location
- Manila - One World Square, Philippines
- Workplace
- Hybrid
- Type
- Full-time
- Department
- IT
- Education
- Master
- Source
- Workday
Description
Req number:
R8494Employment type:
Full timeWorksite flexibility:
HybridWho we are
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
As a .NET Developer, you are responsible in taking charge of the requirements elaboration and production issue resolution.Job Description
We are looking for a .NET Developer who will apply the system’s enhancement solution development, release, and support of minimum viable products with the assigned Scrum or Kanban Team. This position will be full-time and hybrid in Mandaluyong City.
What You'll Do
Collaboratively works with business analysts, quality control testers, scrum masters, product owners, subject matter experts, and other relevant roles to deliver minimum viable products or services
Prepares standards-based high-level, detailed technical designs (solution, application, database, integrations, or application programming interface) in close collaboration with the team, technical leaders, and other roles
Resolves the incidents, most complex and challenging technical issues that escalate from L1 and L2 support teams
Conduct thorough root cause analysis to identify the underlying reasons for recurring problems and implement permanent solutions to prevent future occurrences
Perform proactive problem prevention and improve system stability
Analyze and debug code to identify and fix software defects, often involving collaboration with development teams
Develop and deploy scripts, patches, or updates to address identified issues, working with development teams to ensure proper implementation and testing
Collaborate with other support teams, development teams, and potentially with vendors to resolve complex issues. Communicate technical information effectively to both technical and non-technical stakeholders
Document troubleshooting procedures, solutions, and other technical information to build a knowledge base for future reference and to aid in knowledge transfer
The incumbent is also expected to implement a solution to automate the support handling, with the use of AI tools, chatbot and other technologies
Participates in product backlog grooming, Scrum events (Sprint Planning, Solution Development, Daily Stand-Up, Sprint Review, and Retrospective), or Kanban events (Replenishment, Daily Stand Up, Service Delivery Review)
Participates in the iterative product backlog item elaboration, coding, building, unit testing, defect fix, deployment, and release/support of epics, products, or features with the assigned team
What You'll Need
Required:
At least three (3) years of experience in a senior developer role
At least five (5) years of experience in architecture, design, and development of integrated systems
Experience in Production Support hotfixes and as L3 support
Must possess strong analytical and problem-solving skills
Must have proven experience in developing web-based applications, RESTful web services, JavaScript, TypeScript, HTML, XML, Stylesheets, ReactJS
Must have proven experience in SharePoint and developing SPFx application
Must have proven experience in designing, developing, and deploying Web APIs utilizing .NET Core and C#
Must have experience with relational databases such as MSSQL, Oracle, and others
Experience working with Azure Cloud Services is an advantage
Experience with CI/CD and YAML is an advantage
Must have experience in Agile, e.g., Scrum or Kanban
Must have experience working in a team with five or more members
Must be able to relate to large information-based organizations and be comfortable dealing with senior executives from various cultures
Must have excellent oral and written communication skills in English
Preferred:
Certifications in Secure Coding, Scrum, or DevOps will be a plus
Experience with Service Now is preferred
Experience in integrating and developing Generative AI agents is preferred
Experience with Azure DevOps (Boards, Test Plans, Repos/Git, Pipelines) is preferred
Physical Demands
Ability to safely and successfully perform the essential job functions
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.