Accounts Receivable (AR) & Billing Specialist

 About Penbrothers 

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

 

About the Client

Our client is a premier, locally owned site services and environmental care provider with nearly 50 years of industry leadership in Hawaii. Fully licensed, bonded, and insured, they deliver high-quality commercial and residential solutions, specializing in certified arborist tree care, demolition, excavation, and professional waste management. 

 

About the Role

We are seeking a detail-oriented and dependable Accounts Receivable (AR) & Billing Specialist to manage the end-to-end accounts receivable process. You will be responsible for customer billing, payment processing, collections, account reconciliations, and financial reporting. This role plays a key part in maintaining healthy cash flow, ensuring accurate financial records, and supporting month-end accounting activities. 

 

What you’ll do

Billing 

• Create customer invoices within 24 hours of approval 

• Prepare and submit progress billings 

• Process change order billings accurately and on time 

• Track and maintain customer retention balances 

• Ensure all billings comply with contract requirements and company procedures 

Collections

• Review accounts receivable aging reports weekly 

• Follow up on outstanding customer balances 

• Communicate professionally with customers regarding payment status 

• Escalate delinquent accounts to management when necessary 

• Help maintain strong customer relationships while improving collections 

Customer Payments 

• Apply customer payments accurately 

• Record daily cash receipts 

• Maintain accurate customer account records 

• Research and resolve payment discrepancies 

• Ensure customer account balances remain current 

Reporting 

• Maintain accurate accounts receivable aging reports 

• Update and track retention schedules 

• Support cash flow reporting and forecasting 

• Provide documentation and reporting for month-end close 

What You Bring

• 2+ years of experience in accounts receivable, billing, bookkeeping, or accounting is preferred.

• Experience with construction accounting, including progress billings, change orders, and retention tracking, is highly preferred.

• Strong understanding of accounts receivable processes, customer invoicing, payment application, collections, and account reconciliation.

• Proficiency in Microsoft Office, particularly Excel, with the ability to analyze and manage financial data efficiently.

• Experience using accounting software or ERP systems (e.g., QuickBooks, Sage, Foundation, Viewpoint, NetSuite, or similar) is preferred.

• Excellent attention to detail with strong organizational and time management skills.

• Strong written and verbal communication skills, with the ability to interact professionally with customers and internal stakeholders.

• Proven ability to manage collections tactfully while maintaining positive customer relationships.

• Ability to prioritize multiple deadlines and work effectively in a fast-paced, deadline-driven environment.

• Strong analytical, problem-solving, and follow-up skills with a proactive approach to resolving discrepancies.

• Dependable, accountable, and collaborative, with a commitment to accuracy, integrity, and continuous improvement.

 

 Our Hiring Process

We utilize AI tools to enhance hiring efficiency and ensure a fair evaluation. Consequently, candidates will engage with an AI Interviewer, supervised by Human Talent Acquisition Experts who will support your entire application journey.

Our AI Expectations: While we encourage you to use AI for CV refinement and research, we require that all interviews and assessments be completed through your own authentic effort. The use of real-time AI assistance during interviews or to complete skills tests is strictly prohibited to ensure a fair and genuine evaluation of your capabilities.

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies. 

·   Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience. 

·   Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.

·   Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home. 

·   Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.