Assistant Moving Center Manager

Location:

11120 154th St, Edmonton, Alberta T5M3M9 Canada

           

Position Summary:

The Assistant Manager supports the General Manager in leading daily operations while ensuring exceptional customer service, operational excellence, and business growth. This role requires a committed leader who takes ownership of results, develops team members, and approaches the business with an entrepreneurial mindset.

Position Details:

• Hours: Full-Time; 40-44hrs a week (Willing to work extra time)
• Wage: To be determined
• Benefits: Start 90 days after "full-time" status
• Shifts: Shifts will vary to suit the business needs.
• Interview Dates: August 17, 2026 - August 24, 2026
• Target Hire Date: September 1, 2026
• Your first month will be as a Customer Service Rep (CSR), then promotion to Assistant Manager
  

Key Responsibilities:

• Lead by example through professionalism, accountability, and integrity.
• Coach, motivate, and support team members to achieve operational goals.
• Ensure excellent customer service and resolve customer concerns promptly.
• Assist with daily operations, including equipment, storage, retail sales, cash handling, and facility appearance.
• Maintain compliance with company policies and safety standards.
• Identify opportunities to improve efficiency, increase sales, and grow the business.
• Support the General Manager and confidently oversee store operations in their absence.
• Make moment-to-moment decisions to allocate time and resources appropriately for projects
• Manage and assign your team members to ensure that customers receive an excellent first impression and the highest quality of care.
• Miscellaneous duties such as installing hitches, brake controllers, etc.
• Participate in ongoing continuous U-Haul education through U-Haul University.

U-Haul Offers:

• Paid holidays, vacation, and sick days, if eligible 
• Career stability  
• Gym Reimbursement Program, if eligible
• Opportunities for advancement  
• Valuable on-the-job training 
• Complete Benefit Plan, if eligible 
• RRSP payroll deduction plan  
• Deferred profit-sharing plan, if eligible
• You Matter Program (EAP)
• Mindset App Program
• Wellness Programs
• Discounts on Apple products, Dell computers, hotels, and more 

Minimum Requirements:

• High school diploma or equivalent
• Driver’s license and ability to maintain a clean driving record
• Leadership experience in any form
• Customer service experience
• Ability to work a variety of shifts

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g. working around moving parts, machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:
The work requires some physical exertion, such as, long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.  The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.   

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.