Systems Analyst

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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We are looking for a Systems Analyst who can analyze, design, develop, and implement diverse, enterprise-wide application systems and manage vendor applications. As well as participate in the MaineIT procurement process. Responsibilities will include researching and analyzing business needs, formulating and defining system scope and objectives, and designing systems, processes and/or enhancements to existing systems capable of fully meeting business needs and objectives.

OVERVIEW:

The application development team within the Maine Office of Information Technology (MaineIT) is seeking a highly motivated Systems Analyst. The selected candidate will have the opportunity to work with our team, which primarily supports bureaus within the Maine Department of Administrative and Financial Services (DAFS). 
 
DAFS is responsible for a broad range of services and responsibilities. DAFS prepares the state budget, coordinates financial planning and programming, and advises the State Legislature on the financial statutes of state government. Services DAFS provides include human resources, information technology, public improvements, maintenance of state buildings and grounds, procurement, and fleet management. DAFS also administers the state’s lottery operations and manages the sales of distilled spirits. This Systems Analyst position will primarily support the Office of Cannabis Policy and MaineIT. 
 

We are looking for someone who can analyze, design, develop, and implement diverse, enterprise-wide application systems and manage vendor applications. As well as participate in the MaineIT procurement process. Responsibilities will include researching and analyzing business needs, formulating and defining system scope and objectives, and designing systems, processes and/or enhancements to existing systems capable of fully meeting business needs and objectives.

MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do.  At MaineIT we:   

• Practice Customer-focus, ensuring that our customers are heard, and their needs are met.   

• Hold ourselves to a high level of Accountability by being transparent with our stakeholders.   

• Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.   

• Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.  
   

HYBRID WORK OPPORTUNITY:

This is a full-time telework position with restrictions. The employee must come into the office in Augusta, Maine once every two weeks and must live in the state of Maine.

WHAT IS IN IT FOR YOU? 

• You will be a member of a highly productive and technical team using a variety of technologies to design and provide technical solutions for business problems.

• You will have the opportunity to work in a small, independent, and flexible team environment.

• You will help resolve business and technical issues by providing system functionality, data integration and data reporting solutions.

• You will experience new and different challenges on an ongoing basis.

• You will have opportunities for training and career development. 

WHAT WILL YOU DO? 
This is systems analysis work involving the analysis of customer needs and providing solutions for those needs. You will:

• Work with various technical teams in MaineIT and our vendors in all phases of the Software Development Life Cycle (SDLC), including Requirements Definition and Documentation, Systems Analysis and Design, Change Management Documentation, System Integration, User Acceptance Testing and Deployment Coordination. 

• Work with vendors to ensure Agencies are receiving services they have contracted. 

• Work with Enterprise Data Services and agencies to design and develop data warehouse reporting solutions.  

• Work with various MaineIT teams including Enterprise Architecture, Security, Accessibility, technical services teams, and Project Management.

• Work with IT Procurement and Agencies on contracts, statements of work, and Request for Proposals (RFPs). The position will also serve as one of the Technical Assessment team members as scribe and/or IT Staff for DAFS agencies during RFP evaluations. 

• Provide critical technical support and subject matter expertise for applications developed and supported on behalf of DAFS agencies. 

• Identify gaps in current application systems capabilities, collaborate on solutions, understand specifications, and work with vendors and business partners, from concept through production implementation of a user/team-accepted solution.  

• Analyze the details of interfaces in systems, cataloging both the data elements and mode of transmission. 

• Perform analysis and documentation of business and system processes.

• Troubleshoot issues with applications throughout the SDLC including production support. 

• Produce process flows, training materials and documentation. 

KNOWLEDGE, SKILLS & ABILITIES:

The ideal candidate possesses the following:

• Knowledge of all phases of the Software Development Life Cycle(SDLC), as well as the project development cycle.

• Strong oral and written communication skills, including the ability to write clearly and effectively at a level appropriate to the target audience, which will include business users, senior business managers, project managers, and all levels of IT support and management. 

• Ability to work as a member of a team consisting of onsite and remote technical resources. 

• Comfortable working directly with end-user community to capture, refine, and verify business requirements, translate those requirements into technical tasks, and implement them into application processes. 

• Desire and commitment to a high level of support to the customer, establishing and maintaining positive and effective relationships.  

• Able to accomplish tasks in a timely manner with limited supervision. 

• Working knowledge of SharePoint.

• Understanding of Power BI, Power Apps and SQL a plus.

MINIMUM QUALIFICATIONS:

A four (4) year combination of higher-level programming and or systems analysis and design experience. A Masters Degree from an accredited educational institution in Computer Science may be substituted for two (2) years of programming experience.

BENEFITS OF WORKING FOR THE STATE OF MAINE:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State of Maine contributes 14.06% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee. 
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. 
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.  

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.