Regional Maintenance Director, Multifamily

Essential Job Duties: 

• Ensure all company maintenance policies and procedures are implemented and enforced within the region. 

• Ensure that company standards for the performance of maintenance functions are consistently maintained on communities within regions. 

• Ensure that work order standards and metrics are met. 

• Ensure property inspections reports are conducted regularly and reviews property report monthly to understand what maintenance or service issues need to be resolved and what maintenance improvements need to be made and report back any outstanding issues. 

• Ensure quality control checks of all final products. (unit turns, PM, rehab, and capital). 

• Monitor all property open work order weekly and monthly to make sure company standards are met. 

• Provide cost reduction recommendations. 

• Monitor and manage budget maintenance and turnover expenditures and requirements within region.  

• Provide On-Site directions, guidance and training to maintenance personnel and property management staff. 

• Conduct safety and maintenance training 

• Assist in recruiting and interviewing maintenance personnel. 

• Provide training for all Maintenance Supervisors. 

• Facilitate and manage established contracts related to regional maintenance contractors to gain economies of scale and ensure contractors are meeting the requirements of their contracts. 

• Keep informed of and provide plans for the communities to accommodate changes in local, state, and federal code requirements as it relates to maintenance operations 

• Adhere to all company policies and procedures 

• Coordinate technical training such as HVAC, EPA, and appliance repair 

• Perform audits on properties in portfolio, including identifying major equipment specifications and updating of inventory 

• Develop and follow preventative maintenance procedures.  

Skill Requirements: 

• Knowledge of the principles of management and supervision 

• Knowledge of HUD regulations regarding housing quality and maintenance standards. 

• Knowledge of Management’s policies and procedures. 

• Knowledge of physical layout of the sites with their region. 

• Knowledge of building and grounds maintenance, including standard practices, methods, tools, materials, electrical, plumbing, HVAC, painting, carpentry, and grounds keeping. 

• Knowledge of safety rules, including risk management and prevention. 

• Knowledge of occupational hazards and appropriate safety precautions. 

• Ability to supervise a comprehensive maintenance program for public housing sites. 

• Ability to analyze information from inspections to determine the maintenance needs and the quality of maintenance service provided. 

• Ability to develop plans and procedures for efficient and timely completion of work. 

• Ability to maintain organized record keeping 

• Ability to communicate effectively orally and in writing. 

• Ability to establish and maintain effective working relationships with supervisors, subordinates, coworkers, residents, contractors, and the general public. 

• Ability to follow schedules and implementation reports from supervisor. 

• Ability to prepare recommendations and reports, as required. 

• Ability to read and understand and work from sketches and blueprints. 

• Ability to understand oral and written instructions. 

• Ability to read and understand financial reports 

• Knowledge of Yardi products preferred 

• Possess strong multi-tasking skills 

• Have a good understanding of Fair housing, Americans with Disabilities Act, Landlord Tenant Law, OSHA Standards, local and state building codes. 

IMPORTANT EDUCATION: 

• High School Diploma, GED, Trade, Technical, or Vocational school 

IMPORTANT EXPERIENCE:  

• 5+ years of related experience 

• 2+ years of leadership experience 

WORK ENVIRONMENT: 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions. 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 50% of the time. Travel may vary in frequency and duration. The employee must be able to demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 50 pounds frequently, and/or up to 50 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHER DUTIES: 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

COMPANY BENEFITS 

• 120 Hours Paid Time Off annually; prorated upon hire 

• 40 Hours Sick Time annually; prorated upon hire 

• 2 Volunteer Days annually to give back to causes important to you and your community 

• 12+ Company Holidays annually 

• Paid Parental Leave to support you and your family 

• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing 

• Company Discounts Program offering savings with many major retailers and service providers 

• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth 

• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them