Meet the Team 

We are the Cisco GTM IT team, and we’re on a mission to power business success through AI-first innovation. By enhancing our Professional Services, Customer Success, and Resolve portfolios, we deliver technology-driven outcomes that matter. Join us in cultivating a culture of development where AI meets real-world impact.

Your Impact 

• Design and develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals.

• Implement and support Salesforce integrations with other internal and external systems.

• Develop and maintain Visualforce, Apex, and Lightning components.

• Manage the Salesforce development lifecycle, including testing, deployment, and maintenance of applications.

• Collaborate with business stakeholders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, fast-paced environment.

• Provide technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.

• Troubleshoot and resolve issues to ensure the Salesforce solution performs as expected.

• Stay current with new Salesforce features and functionalities and provide recommendations for process improvements.

• Create and maintain technical documentation, including solution design documents, technical specifications, and user guides.

Minimum Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a Salesforce Developer with a strong understanding of Salesforce architecture and best practices.

• Salesforce Developer Certification (e.g., Salesforce Certified Platform Developer I/II) is highly desirable.

• Proficient in Salesforce technologies, including Apex, Visualforce, Lightning Component Framework, and SOQL.

• Experience with Salesforce integration tools and APIs (e.g., REST, SOAP).

• Strong understanding of Salesforce configuration, including workflows, validation rules, process builders, and flows.

• Familiarity with Salesforce AppExchange and third-party applications.

• Excellent problem-solving skills and ability to troubleshoot complex technical issues.

• Strong communication skills, with the ability to effectively collaborate with cross-functional teams and business stakeholders.

• Experience with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) processes.

• Ability to work independently and manage multiple tasks and projects simultaneously.

Preferred Qualifications

•  Experience with Salesforce Service Cloud, Sales Cloud, or other Salesforce products.

• Knowledge of JavaScript, HTML, CSS, and other web technologies.

• Experience with Agile/Scrum methodologies.

• Familiarity with data migration tools and techniques. 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.