Digital Project Manager

About Xigen

Xigen is an award-winning UK eCommerce agency with over two decades of experience under its belt in creating high performance websites for a diverse client base of well-known global brands, multinational blue-chips, enterprise and SMB clients across multiple sectors.

Who we are

When it comes to us as individuals our moto, 'normal gets you nowhere', is particularly resonant. Our in-house, multi-functional teams are made up of creative and technical minds, people who love what they do and can apply their skill and work their craft with imagination and intuition.

Xigen people are a diverse bunch, whether it's channelling their inner nerd, showing off a flare for design or displaying high organisational skills, all working together in the creation, development and support of high-performance eCommerce websites that enable our clients' businesses to thrive.

Our work

The work we do varies quite a lot in type and scope. Here are just three examples to give you an idea:

• Optimising website performance, back and frontend, for clients such as media and entertainment motion capture specialist, Vicon, with conversion rate optimisation testing that has increased audience engagement
• Helping niche retailers grow their eCommerce, as with Jacksons Art Supplies, creating new eCommerce capability and implementing design transformation which has seen a significant up-tick in their business
• Delivering major projects, such as a large-scale migration project for Epson Europe, including 15,000 pages being moved to their new website

For more about our work see Xigen Case Studies.

Your responsibilities

As the Digital Project Manager you will be responsible for managing a wide variety of projects for a number of clients. You will consistently provide a first-class service to your clients, whilst effectively explaining requirements to developers, designers and quality assurance to ensure the smooth delivery of projects.

A few of your day-to-day responsibilities will include:

• Managing multiple digital projects, from marketing asset creation and localisation to ongoing support retainers.
• Creating detailed project timelines, tracking progress, and providing regular updates.
• Acting as the main point of contact for clients, managing expectations and keeping them informed.
• Translating client requirements into clear briefs for developers, designers, and quality assurance teams.
• Keeping project plans, reports, and task boards up to date.
• Identifying and resolving project issues or blockers efficiently.
• Monitoring budgets and ensuring projects are delivered within scope.
• Ensuring all deliverables meet client requirements and quality standards.

Your profile

Key skills and experience we're looking for:

• Proven experience in delivering marketing campaigns and development projects on time and to specification.
• Previous experience working within a digital marketing agency in a project or account management role.
• Strong project management capabilities, with the ability to juggle multiple projects and maintain excellent organisation.
• A results-driven, delivery-focused mindset, with a passion for providing exceptional client service.
• Confident communicator, able to engage with designers and developers at all levels, ensuring smooth project execution.

Bonus skills and experience include:

• Proven track record of delivering complex, multi-market localisation projects.
• Strong account management background with experience nurturing long-term client relationships.

What we offer

We are committed to creating a positive environment for all our people. You'll be part of a fun and collaborative team and you'll work in an environment where you are supported and developed. Here's a snapshot of the benefits:

1. The money - We're offering a salary of between £30,000 - £40,000 for the right candidate.
2. 32 days holiday (including public holidays and a Christmas shutdown) - for time to properly unwind and recharge your batteries.
3. Your birthday off - this is in addition to regular holiday time. Nobody should have to work on their birthday, right?
4. Flexible working hours - our core hours are 10am-12pm & 2pm-4pm, but other than that you can work when you want. It's your call.
5. 5. Hybrid working options - choose where you work, at the studio or remotely, or any combination to suit you.
6. 6. Hot and cold drinks, plenty of fresh fruit and cakes available at the studio - a combination of healthy snacks and sweet treats to help keep you energised.

Quarterly KPI bonus - we give everyone a generous quarterly performance-based bonus that rewards success.

1. Everybody's equal - we treat everyone fairly and with respect. It's that simple.

Our commitment to inclusion

Please see point 9.

Wellbeing

We're not nosey, but we do care. We take mental health seriously. That's why we have trained mental health first-aiders on hand to listen and support anyone who needs to talk about how they feel, about work, in their lives more generally, or about anything that's causing worry or anxiety—we know the positive impact that talking about how we feel has on our mental wellbeing.

Interested? Here's what happens next:

Research - We want to ensure that you are confident Xigen is a good fit for you—visit our website, do a little research, find out who we are and what we do.

Apply - Send us your CV, a link to your LinkedIn profile, and where appropriate examples of your work—a polished portfolio or a doodle on a postcard are both fine.

Discuss - Next, we'll have a chat over the phone to get to know each other and see if we're a match.

Meet - Finally, you will have a formal face to face or virtual meeting with your potential manager, to get to know each other better and dive a little bit deeper into the role and your experience, followed by a straightforward assessment.

Feedback - We promise to let you know the outcome of your interview either way!

What are you waiting for? If you'd like the chance to join one of the UK's fastest growing digital agencies, then hit apply and we'll be in touch for a chat!