Job Category:

Allied Health

Work Shift/Schedule:

12 Hr Morning - Evening

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Performs the duties of a Phlebotomist I plus the added responsibilities that are designated by the Section Supervisor.  The Phlebotomist II must maintain sufficient clinical and expertise to function as an assistant to the Laboratory Section Supervisor and perform those duties in the Section Supervisor’s absence. Also, is expected to display initiative, excellent verbal and written communication skills and be proactive in dealing with the day-to-day responsibilities and problem resolution in the department. The leadership role of the Phlebotomist II requires this self -motivated individual to work closely with the Lab Section Supervisor, Lab Administration, Pathologists and to be well respected by their peers and other co-workers.  This position will care for patients in the neonate, infant, child, adolescent, adult and geriatric age groups.  Employee performs clinical duties in accordance with population specific guidelines and adheres to National Patient Safety Goals as outlined in policy and procedures.   

Minimum Job Qualifications

• Licensure or other certifications: Successful completion of a certificate in phlebotomy through an approved certification organization: ASCP, National Phlebotomy Association, American Medical Technologist, National Performance Specialist, National Healthcareer Association.

• Educational Requirements: High School Diploma or GED

• Minimum Experience: 3 years of phlebotomy experience including pediatric, geriatric and capillary collections. 

  Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience: .

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Good interpersonal and customer service skills.

• Perform blood collections by venipuncture and capillary techniques for all age groups. 

• Manual dexterity, problem solving, and following detailed instructions.

• Ability to perform under stressful emergency medical situations. 

• Proficient computer skills necessary to operate computer systems used and Microsoft Office products. 

• Good communication skills; both written and verbal.

Essential Tasks and Responsibilities

• Performs Phlebotomy Technique in a professional manner.  Presents the Lab in a positive light to the public. Correctly performs routine venipuncture. Correctly performs micro-collection and other special collection techniques. Discerns Phlebotomy Techniques according to condition of the patient. Follows all safety guidelines to ensure the safety of the patient. Follows all safety guidelines to ensure own safety. Works well with other departments to coordinate special collections. Delivers clinical specimens efficiently and effectively to the laboratory. Performs effectively and efficiently in complex emergency situations such as multiple trauma or disaster. 

• Prepossesses clinical specimens for analytical testing.  Determines the validity and integrity of clinical specimens to ensure quality test results. Operates a centrifuge properly.  Understands and applies proper technique according to specimen requirements. Understands what tests are performed in the various Lab Departments.

  Interacts with other departments in a positive manner to resolve identified problems with a clinical specimen.  Is familiar with and correctly possesses the specialty tests that are sent to various laboratories. Is familiar with all laboratory reference accounts.  Performs customer service functions for those accounts.  (Provides information, routes supplies, etc.) Accurately performs drug screen collections following chain of custody protocols. Any errors made will result in retraining per the standards.

  May perform receptionist duties for departmental visitors and maintains communications in an appropriate manner. Answers telephone within three rings in a courteous manner, identifying self and department at all times.  Assists callers, department visitors in any way possible, maintaining complete and accurate messages. Accessions outpatients in a timely manner. 

• Responsible for laboratory patient data and general clerical support. 

  Accurately codes laboratory orders from the nursing unit into laboratory information system with no more than one error per month. 

• Maintains commitment to continued professional growth and development through continued education and annual competency assessments. 

• Assists in training new employees or students through: Demonstrating proper techniques. Assisting with venipuncture when needed. Assist with training or observation for chain of custody collection as requested. Functions effectively as a preceptor of students or new staff as assigned. Directs clinical training to enhance learning, achieve specific objectives, and promote skill mastery.

• Contributes to Quality and Productivity management in the department.

  Demonstrates autonomy and initiative in problem identification and resolution.     

  Reports problems as opportunities for improvement to leadership. Determines if problems are system failures, knowledge deficits, or behavior deficits. Identifies remedial actions that will minimize or correct the negative effect.  Prioritizes work to meet turnaround requirements that are set by Laboratory Administration. Has the ability to adapt to a changing workplace to meet the needs of patient care, and to prioritize work to meet the needs of our internal and external customers. Provides at least one documented suggestion for quality improvement in the Laboratory.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Heavy, Frequently 31-65%of time

• Kneeling/Stooping/Bending: Frequently 31-65%

• Standing/Walking: Frequently 31-65%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Frequently 31-65%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.