Debt Collector

About Our Client

Our client is a well-established organization seeking a target-oriented professional to manage outstanding payments and support effective debt recovery.

Job Overview

The Debt Collector will be responsible for following up on outstanding accounts, communicating with customers, negotiating payment arrangements, and ensuring timely recovery of receivables.

Key Responsibilities

• Follow up with customers regarding outstanding payments and overdue accounts.
• Contact customers through calls, emails, and field visits when required.
• Negotiate and arrange suitable payment plans with customers.
• Monitor outstanding balances and collection commitments.
• Identify high-risk and long-overdue accounts and escalate where necessary.
• Resolve payment-related queries and disputes with customers.
• Maintain accurate records of collection activities and customer commitments.
• Coordinate with internal teams regarding payment status and account issues.
• Prepare collection updates and reports for management.
• Achieve assigned collection and recovery targets.

Qualifications & Requirements

• GCE A/L or equivalent qualification.
• Diploma or qualification in Finance, Accounting, Business Management, or a related field will be an advantage.
• Previous experience in debt collection, credit control, receivables, or a similar role.
• Strong negotiation and communication skills.
• Ability to handle difficult customers professionally.
• Good numerical and analytical skills.
• Ability to work under pressure and meet collection targets.
• Good knowledge of MS Office.
• Willingness to conduct field visits when required.
• Strong follow-up, problem-solving, and interpersonal skills.

Interested candidates may send their CV to [email protected]