MCLE Administrator

Description

The State Bar of Arizona is seeking a detail-oriented and customer-focused MCLE Administrator to manage all aspects of Arizona's Mandatory Continuing Legal Education (MCLE) compliance program. This role is responsible for overseeing compliance audits, processing hardship waivers, reinstatements, and status changes, coordinating annual MCLE affidavit processes and system enhancements, maintaining compliance-related webpages, and providing guidance and support to members regarding MCLE requirements. The successful candidate will possess strong organizational, communication, and analytical skills, demonstrate exceptional attention to detail, and thrive in a fast-paced environment managing multiple priorities. This position offers an opportunity to play a key role in supporting the legal profession while ensuring adherence to Arizona Supreme Court rules and the State Bar's strategic goals.

About Us

The State Bar of Arizona is a non-profit organization that operates under the supervision of the Arizona Supreme Court. The Bar regulates approximately 19,000 active attorneys in Arizona and provides education and development programs for the legal profession and the public. The Bar and its members are committed to serving the public by making sure the voices of all people in Arizona are heard in our justice system.

Employees at the State Bar receive employer-paid medical (employee only), dental, and vision benefits, annual HSA funding provided by employer, quarterly wellness reimbursements, 401(k) employer match, generous paid time off, and more!

To hear our mission statement, please visit https://www.youtube.com/watch?v=DTd_T8s6BNw 

Job Summary

Under minimal supervision, manages all aspects of Arizona’s mandatory continuing legal education compliance for members. Ensures compliance with State Bar strategic plan and goals.

The duties and responsibilities listed below are essential to the employee’s position.

• Ensures department operates in full compliance with Court Rules and the MCLE Regulations and is aligned with State Bar strategic plan and goals as applicable
• Coordinates with IT on all matters related to preparation of annual MCLE affidavit, any updates or enhancements needed for HUB and Affidavit Management Tool
• Processes MCLE Hardship Waiver Requests, submits to CEO/Executive Director for action
• Maintains webpages related to MCLE and Compliance
• Prepares correspondence, including drafting and formatting emails, letters, memos, forms, policies and procedures, reports, spreadsheets, etc. Provides accurate information and guidance in response to written, email and telephonic inquiries from members relating to MCLE and related issues. Forwards inquiries to others as appropriate to assist members.
• Plans and coordinates compliance reminders and notifications for members with Marketing and Communications. May work with Marketing Manager as needed for informational campaigns. 
• Manages all aspects of MCLE Compliance Audits.
• Timely and accurately processes reinstatements for members administratively suspended for non-compliance.
• Timely and accurately processes Status Changes for members returning to Active status from Inactive or Retired Status.
• Works independently and within a team on special and nonrecurring and ongoing projects.
• Creates and maintains electronic and paper filing and follow-up systems.
• May have budget-related responsibilities, including maintenance of department supplies and equipment, and review of financials.
• Serves as staff to working groups or task forces as assigned. Is cross trained within department to assist as needed.
• Responsible for collecting and collating metrics to evaluate efforts, measure success, alignment with strategic plan, goals and related activities.
• Performs all other related duties, as assigned. May be requested to assist with special projects from time to time.

Requirements

Requires a High School Diploma or General Education Degree (GED). Some college or vocational training preferred. Minimum three (3) years in a responsible administrative position. Previous legal or professional association experience preferred. 

Skills and Abilities

• Performs all duties in compliance with internal procedures and external regulations. Is responsible for bringing compliance issues to the attention of management.
• Customer-service driven. Position requires demonstrated poise, tact and diplomacy along with the ability to handle sensitive and confidential situations.
• Professional and personable demeanor.
• Ability to read and comprehend Court rules, instructions, correspondence, and memos. Good spelling and grammar skills.
• Requires an ability to work with numbers and mathematical concepts (adding, subtracting, etc.) on a regular basis.
• Excellent follow-through skills.
• Ability to write reports and correspondence.
• Strong attention to detail and well organized.
• Excellent telephone etiquette and verbal communications.
• Ability to handle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
• Is a self-starter and can work independently.
• Model the behaviors expected of all SBA employees by:
• Cultivating a positive work environment.
• Prioritizing and setting manageable goals.
• Being efficient with time at work.
• Communicating effectively with management, staff, members, clients, visitors, and the public.
• Being flexible and taking criticism constructively.
• Maintaining the highest ethical standards.

Computer Skills

Microsoft windows environment with Office Suite to include formatting and production of word processing documents, spreadsheets, presentations and reports. Ability to use tools for video conferencing, as needed. Proficiency in Adobe Pro helpful.

Certificates, Licenses, Registrations

Required: Position may require travel within the metropolitan area; thus, reliable transportation is required. If using personal vehicle, must have appropriate driver’s license and insurance coverage.  

Other

Regular attendance is required. Overtime may be required to fulfill duties of position. At times, individual must be able to work in a fast-paced environment with ability to handle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The Employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and manual dexterity in combination with eye/hand coordination. Auditory abilities required by this job include the ability to clearly hear information conveyed by telephone and the ability to work in an area with ambient noise. Work environment is subject to interruptions, varying and unpredictable situations and time pressures related to multiple tasks. It also requires regular use of computer keyboard and monitor. There is extensive repetitive motion in using hands/wrists.