Content Configuration and Promotion Analyst

Description

Scentsy is looking for a Content Configuration and Promotion Analyst to accurately configure and coordinate digital content within multiple execution systems as well as curate sales and promotions.

What You'll Do:

• Create/configure content setup requests in multiple execution systems according to launch requirements
• Ensure all content is appropriately loaded, named, tagged, attributed, and effectively cross-linked
• Accurately configure content for all digital platforms and products
• Troubleshoot and perform quality checks of campaigns, workflows, data issues, and other key execution functions
• Identify issues across platforms, understand impact/risk, and communicate to functional teams 
• Identify inefficient processes and systems and coordinate cross-functional teams to develop and implement solutions, automating solution and leveraging AI, when possible
• Curate clearance, promotion, and sale lists for consultants and customers
• Collaborate with stakeholders to ensure accurate, thorough, and timely product offerings and launches
• Test and validate functionality prior to launches 
• Troubleshoot and resolve system errors
• Work collaboratively with cross-functional teams to receive content and manage timelines
• Follow consistent processes that ensure accuracy and quality of content
• Use templates, best practices, and playbooks to improve quality and efficiency
• Perform all other assigned tasks and requirements as needed

We're Looking For:

• Bachelor’s degree or equivalent experience
• Experience utilizing Enterprise Resource Planning and ecommerce systems preferred
• Knowledge of systems workflow and how it interacts/impacts each department
• Ability to organize and maintain records of historical data
• Strong communication skills with the ability to work cross-functionally with every department
• Must be detail oriented
• Ability to multi-task and prioritize projects that are all critical and have high priority
• Demonstrated ability to proactively manage content status updates
• Clear and direct communication and interpersonal skills with employees at all levels
• Working knowledge of computers and all applicable software including Microsoft Office Suite
• Strong Excel skills, experience with website administration and ERP systems such as SAP