Taxi Licensing Service Support Officer

We are working closely alongside a Local Authority in North Northamptonshire to assist with the appointment of a Taxi Licensing Service Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £14.56 - £18.46 per hour

Summary:

A Taxi Licensing Service Support Officer is required to support the efficient administration of licensing processes for hackney carriages, private hire vehicles, drivers and operators. The role involves processing licence applications, providing advice to customers and the taxi trade, maintaining accurate records and ensuring all licensing activity complies with relevant legislation, policies and procedures.

Responsibilities:

• Process applications for hackney carriage and private hire vehicle, driver and operator licences.
• Check applications and supporting information against relevant legislation, policies and procedures.
• Provide advice and guidance to drivers, operators, members of the public and other stakeholders on taxi licensing processes.
• Liaise with internal teams, officers, external agencies and relevant representatives regarding licensing matters.
• Maintain accurate and up-to-date records on case management and licensing databases.

Qualifications:

• Educated to 4 GCSEs at Grade C or above (or equivalent), including English and Maths.

Essentials:

• Working knowledge and experience of Taxi Licensing Administration and relevant licensing legislation.
• Strong communication skills, with the ability to deal professionally with drivers, operators, members of the public, Council officers and external agencies.
• Excellent organisational skills, with the ability to manage competing demands, tight deadlines and an individual caseload.
• Computer literate, with experience using case management systems and Microsoft Office/Office 365.
• Ability to work independently with minimum supervision and as part of a team.
• Strong written English and the ability to produce clear, concise correspondence.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1766989