- Location
- RALEIGH, NC
- Department
- Retail
- Source
- Paylocity
Description
Description
Job Title: Food & Beverage Supervisor Department: Food & Beverage
Reports to: Food & Beverage Manager Effective Date: March 2026
Job Summary: The Food & Beverage Supervisor assists in the daily management of food and beverage service operations at North Ridge Country Club. This role provides direct leadership to front of house staff during service periods and ensures that club service standards are consistently delivered.
The Supervisor is responsible for supporting staff, coordinating service flow, and maintaining a positive and professional member experience. This position plays a critical role in maintaining operational efficiency and ensuring service standards are upheld across assigned outlets.
Duties/Responsibilities:
- Supervise front of house staff during assigned shifts.
- Ensure dining outlets are properly prepared prior to service.
- Assign sections and responsibilities to service staff.
- Monitor service flow and assist staff during busy periods.
- Ensure service stations and dining areas remain clean and organized.
- Maintain a visible presence on the service floor during operations.
- Ensure food and beverage service meets club standards.
- Conduct quality checks on food presentation and beverage service.
- Assist staff in delivering efficient and attentive service.
- Interact with members and guests during service periods.
- Address member questions, requests, and service concerns promptly.
- Escalate member issues to management when necessary.
- Assist with onboarding and training new employees.
- Reinforce service standards and operational procedures.
- Provide coaching and direction to service staff during shifts.
- Promote teamwork and professionalism among staff members.
- Monitor employee timecards and correct punch issues.
- Assist managers with shift reporting and operational documentation.
- Support scheduling adjustments when necessary.
- Ensure opening and closing checklists are completed.
- Maintain knowledge of cocktail preparation and bar service standards.
- Support responsible alcohol service.
- Assist with beverage inventory when required.
- Ensure staff adhere to sanitation and safety standards.
- Maintain compliance with club policies and alcohol service laws.
- Promote a safe and respectful workplace environment.
Requirements
Required Skills/Abilities:
Strong communication and leadership skills
Knowledge of restaurant and bar service operations
Ability to manage multiple tasks during busy service periods
Strong hospitality mindset and attention to detail
Ability to remain calm and organized in a fast paced environment
Education and Experience:
Minimum of 1 to 2 years supervisory experience in food and beverage
Hospitality or service industry experience required
Private club or upscale dining experience preferred
Physical Requirements:
Ability to stand and walk for extended periods
Ability to lift up to 50 pounds
Ability to work evenings, weekends, and holidays as required
