Security Officer Reception Protocol Coordinator

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Reception Protocol Coordinator in Lithonia, GA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a retail distribution location, you will be a welcoming, visible presence while managing visitor access, responding to security-related concerns, and delivering outstanding customer service. You will communicate clearly with employees, visitors, and site leadership while helping to maintain an orderly environment. Join Allied Universal, where an agile, reliable, innovative team and caring culture put people first and act with integrity.

Position Type: Full Time

Pay Rate: $16.07 / Hour

Job Schedule:

DayTimeMon09:00 PM - 05:00 AMTue09:00 PM - 05:00 AMWed09:00 PM - 05:00 AMThur09:00 PM - 05:00 AMFri09:00 PM - 05:00 AM

What You'll Do:

• Provide customer service to visitors, employees, and delivery personnel by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a retail distribution location.
• Staff the front desk, greet and direct visitors, verify authorized access, and maintain visitor and contractor sign-in records in accordance with site procedures.
• Monitor entry activity, receive incoming calls, and communicate relevant information to site contacts and Allied Universal leadership.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established reporting and escalation procedures.
• Assist with maintaining an organized front-desk area and documenting security-related activities, observations, and service requests.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1656037