- Location
- Kuala Lumpur, Malaysia
- Type
- Full-time
- Department
- Sales
- Seniority
- Lead
- Source
- Workday
Description
Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
The E-Commerce & Emerging Channels Sales Lead is responsible for accelerating profitable growth across Clorox's fastest-growing and most strategically important growth channels, including E-Commerce, Quick Commerce, Social Commerce, Specialty Retail and Export Markets.Reporting to the Sales Director MYSG, this role develops and executes channel growth strategies, builds strategic customer and distributor partnerships, and creates new routes-to-market that expand Clorox's reach beyond traditional retail channels.
As consumer shopping behavior continues to evolve rapidly, this role serves as the commercial catalyst for future growth, helping Clorox win where consumers increasingly discover, evaluate and purchase brands. The position is responsible for developing scalable capabilities across marketplaces, quick commerce, social commerce and emerging retail models while delivering sustainable sales growth, market share gains and profitable expansion.
This role works closely with Marketing, Supply Chain, Finance, Customer Service, Sales Planning and external partners to build a connected omnichannel consumer experience and unlock new growth opportunities for the business unit.
In this role, you will:
E-Commerce & Marketplace Growth Leadership (60%)
Strategic Planning & Execution
- Develop and execute the E-Commerce growth strategy across marketplaces and digital retail partners.
- Lead annual business planning, forecasting and target delivery for E-Commerce channels.
- Identify channel opportunities to accelerate household penetration, distribution and category growth.
- Translate brand and category strategies into winning customer and platform execution plans.
Marketplace Management
- Own strategic relationships with key marketplace customers and e-commerce partners including Shopee, Lazada, TikTok Shop, and future digital platforms.
- Build and execute Joint Business Plans with key customers and channel partners.
- Drive digital shelf excellence across content, search visibility, product availability and assortment.
- Partner with e-commerce agencies to improve traffic, conversion, basket size and repeat purchase.
Performance Management
- Deliver Net Sales, market share, profit and growth objectives across assigned channels.
- Monitor business performance and develop corrective action plans where required.
- Drive a high-performance operating rhythm through business reviews, analytics and scorecards.
Emerging Channels & New Business Development (30%)
Route-to-Market Innovation
- Identify and evaluate new routes-to-market that expand Clorox's reach and consumer access.
- Develop commercial models for emerging channel opportunities.
- Build business cases and growth plans for new customers, channels and markets.
Quick Commerce & Social Commerce
- Develop growth partnerships with new channels (e.g. Quick Commerce operators and social commerce platforms)
- Partner with regional COE team to create scalable playbooks for channel development, execution and performance measurement.
- Partner with Marketing to unlock new consumer engagement and conversion opportunities.
Specialty Retail & Export Markets
- Lead commercial development of strategic export markets.
- Manage distributor and customer relationships across assigned territories.
- Support market entry and expansion opportunities through effective commercial and route-to-market planning.
Capability Building & Commercial Excellence (10%)
Capability Development
- Champion best practices in e-commerce, quick commerce and emerging channel management.
- Build organizational capability through coaching, knowledge sharing and cross-functional collaboration.
- Foster a culture of experimentation, fast learning and continuous improvement.
Commercial Excellence
- Partner with Sales Planning, Supply Chain and Finance to improve forecasting accuracy and investment effectiveness.
- Provide channel-specific recommendations on assortment, pricing and promotional strategies.
- Generate insights that improve decision making and support long-term business growth.
What we look for:
Years and Type of Experience
Experience
- 8+ years of FMCG, consumer products or related commercial experience.
- Proven track record delivering sales growth through E-Commerce, Modern Trade, Emerging Channels or Business Development.
- Experience managing strategic customers, distributors and commercial partners.
- Experience developing and executing Joint Business Plans and channel growth strategies.
- Strong understanding of marketplace ecosystems, digital commerce and omnichannel retail environments.
- Experience identifying and commercializing new business opportunities and routes-to-market. College education required. Degree educated preferred
- Competency in all Microsoft Office applications.
- Fluent written and verbal English required. Fluent verbal Mandarin & Bahasa Melayu required. Ability to speak dialects (Cantonese/Hokkien) language is beneficial.
Preferred Experience
- Experience working with Shopee, Lazada, TikTok Shop, Amazon or equivalent marketplace ecosystems.
- Experience managing Quick Commerce and Social Commerce channels.
- Experience working across multiple markets.
- Experience in export market development and distributor-led business models.
Managerial Skills and Abilities
MUST HAVE
- Growth Culture Mindset- Put the Consumer First, Ability to Think Boldly, Be Curious, Embrace Change and Act Like an Owner.
- Eagerness to develop self and others.
- Builds great relationships internally/externally.
- Holds self and others accountable for results.
- Creates and environment which embraces continual improvement.
- Applies sound judgment and moves forward with confidence despite ambiguity.
GOOD TO HAVE
- Translates external signals to create a vision and strategy.
- Reimagines what could be and creates and environment to achieve bigger results.
- Anticipates opportunities for change and nimble at pushing status quo.
Workplace type:
Hybrid - 3 Days On-site, 2 Days WFHOur values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.
Benefits we offer to help you be well and thrive:
Competitive compensation
Generous 401(k) program in the US and similar programs in international
Health benefits and programs that support both your physical and mental well-being
Flexible work environment, depending on your role
Meaningful opportunities to keep learning and growing
Half-day Fridays, depending on your location
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.