Property Tax Specialist I/II/III - Extra Help

THE CURRENT VACANCY IS WITHIN THE SHASTA COUNTY 

TREASURER, TAX COLLECTOR, PUBLIC ADMINISTRATOR’S OFFICE

ORAL EXAM IS TENTATIVELY SCHEDULED FOR AUGUST 

OR SEPTEMBER 2026

SEE SPECIAL REQUIREMENTS SECTION REGARDING 

POSSESSION OF A VALID DRIVER’S LICENSE 

RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED

FINAL FILING DATE: AUGUST 21, 2026, AT 12:00 PM

SALARY INFORMATION

Property Tax Specialist I: $18.54 - $23.67 APPROXIMATE HOURLY

Property Tax Specialist II: $20.15 - $25.72 APPROXIMATE HOURLY

Property Tax Specialist III: $21.26 - $27.14 APPROXIMATE HOURLY

Extra help positions are hourly employees that may work up to 900 hours in a fiscal year (July 1-June 30). Benefits are not included.

The salary range consists of six (6) salary steps, with approximately 5% intervals between each step. The original appointment for new employees begins at the first step of the assigned salary range.  New employees are eligible for a merit-based step increase at six months from step A to step B and then annually thereafter from the step B pay period.

ABOUT SHASTA COUNTY

Shasta County offers all of the amenities of the big city while retaining a comfortable small-town atmosphere.  With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

ABOUT THE DEPARTMENT

The Treasurer-Tax Collector office collects property and other tax revenue for County government, County school districts, and various special districts. It is responsible for managing the County's investment program to ensure maximum interest income and adequate cash flow. The Treasurer-Tax Collector also acts as the Public Administrator for the estates of deceased persons for which there is no available or qualified administrator.

ABOUT THE POSITION

Property Tax Specialist I: Under close supervision, to learn to perform a variety of specialized detailed clerical procedures and manual labor duties related to the operations of the Treasurer-Tax Collector; learn, interpret, and implement statutory regulations and policy; and to perform related work as required.

Property Tax Specialist II: Under general supervision, to perform a variety of more complex clerical duties related to the operations of the Treasurer-Tax Collector; to assist in training of entry level staff; interpret and implement statutory regulations and policy; and to perform related work as required.

Property Tax Specialist III: Under minimum supervision, to perform the most complex or uniquely important clerical and support duties related to the operations of the Treasurer-Tax Collector; to work in a lead capacity; to assist in training of staff; interpret and implement statutory regulations and policy; and to perform related work as required.

IDEAL CANDIDATE

The ideal candidate will have at least six month’s experience within the last five years in accurate cash handling, working with increasingly complex regulation and policy while upholding strong integrity and compliance to security protocols. Should be eager to provide quality customer service in performing the duties of this office. The ideal candidate can problem solve and is willing to continue to learn and grow within their duties.

DISTINGUISHING CHARACTERISTICS

Property Tax Specialist I: This is a specialized entry-level class in the Property Tax Specialist series. Under close supervision, incumbents learn to perform routine, less complex tax collection functions and procedures, increasing in complexity with time and training; to perform a variety of clerical and manual labor duties and interpret laws, confidential regulations, and policies related to the operations of the Treasurer-Tax Collector.

Property Tax Specialist II: This is a specialized journey level classification within the Property Tax Specialist series. This classification is distinguished from the Property Tax Specialist I by the level of responsibility assumed, complexity of duties assigned, and independence of action required. Incumbents are fully competent to perform a full range of more complicated duties related to tax collection functions and procedures and are able to review and interpret new, revised, and current laws, confidential regulations, and policies related to the operations of the Treasurer-Tax Collector.

Duties may include, but are not limited to, the following:

Property Tax Specialist I: Learns and performs a wide scope of  less complex specialized financial and statistical record keeping work relating to the preparation, processing, and collection of taxes: affects the collection of delinquent and current taxes by correspondence or other recovery methods which are made available; assists the public at the counter or on the telephone, provides research for difficult tax inquiries, and routes to appropriate staff member or department; explains and implements basic statutory legal regulations, Revenue and Taxation Codes, policies, and procedures to the public; accepts and balances large volumes of cash and checks daily for the collection of secured taxes, unsecured taxes, delinquent taxes, installment plans, occupancy taxes and tax clearances; identifies a variety of difficult account and statistical record keeping problems related to the collection and resolves the issue by preparing refunds for duplicate or excess tax payments, due notices, and pending roll changes;  researches and calculates impounds for tax clearances; processes, scans, verifies, and balances check payments received for taxes or other accounts receivable on tax software and collection systems; prints reports for balancing and preparation of electronic bank transport and the deposit; manages caseload of assigned clients for collection of unsecured taxes; researches, prepares confidential records, and serves legal documents on individuals, businesses, and banks for the purposes of seizing bank accounts and intercepting state tax returns for non-payment of unsecured taxes; maintains safe keeping of confidential records including social security numbers, bank account numbers, and credit card information; learns to prepare the daily deposit using the County’s financial system and submitting to the Treasurer’s Office;   assists and participates in the delinquent property tax sale, which includes accepting payments and processing receipts to the successful bidder; sorts, copies, and files a variety of information.

Property Tax Specialist II: In addition to the Property Tax Specialist I duties, incumbents perform a wide scope of the more complex, specialized financial and statistical record keeping work relating to the preparation, processing, and collection of property taxes;  affects the collection of delinquent and current taxes by direct contact, extensive research, correspondence, or other recovery methods which are made available; researches,  implements, and explains statutory legal regulations, Revenue and Taxation Codes, policies, and procedures to the public; prepares roll changes including processing and reversing payments due to misapplied transactions or non-sufficient funds,  cancellation of penalties, and segregation of taxes;  processes subdivision and mobile home impound accounts, which includes estimating, impounding, maintaining records, balancing, disbursing of tax monies, and preparation of refunds; issues mobile home and vessel tax clearances; examines release of lien reports and exports to the recorder; prepares and records release of power to sell documents and satisfactions of judgment documents; prepares journal entries for transferring funds; reviews, analyzes, and maintains trust report records to send written communications for refunds and due notices and any issues that arise from payment processing;  analyzes reports and counts an abundant amount of cash to prepare the daily deposit using the County’s financial system and submits to Treasurer’s office; electronically sends checks to the bank daily; answers multiple routine inquiries about taxes; researches abstracts and estimates payoffs;    produces and examines a variety of computer generated reports and listings; sorts, copies. and files a variety of information; assists in the preparation, research, collection, and processing of Transient Occupancy Tax Returns; assists and participates in the preparation of the delinquent property tax sale, which includes accepting payments and processing receipts to the successful bidder; trains less complex duties to the entry-level staff.

Property Tax Specialist III: Incumbents are fully competent to perform a full range of tax and revenue collection duties; may assist supervisor in directing the daily work of other office support staff; completes special projects and performs the most highly responsible and complex support duties essential to the functioning of the department; compiles, identifies, reviews, and resolves a variety of difficult standardized financial reports and statistical record keeping problems related to the collection and balancing of taxes;  performs the more complex work in the preparation, processing, and collection of property tax bills; affects the collection of delinquent and current taxes by direct contact, requiring extensive research, correspondence, or other recovery methods which are made available; oversees and assists in processing roll change functions including reversing, cancellation, correction, proration, and segregation of taxes; explains and interprets  Revenue and Taxation Codes,  policies, and procedures to the public and staff; accepts payments of taxes, processes subdivision and mobile home impound accounts, which includes estimating, impounding, disbursing of tax monies, and preparation of refunds; issues mobile home and vessel tax clearances; researches and prepares refunds for duplicate or excess tax payments; when needed will enter, scan and verify payments received on computer system;  prepares the deposit using the County’s financial system and submitting to Treasurer’s office; assists the public at the counter, on the telephone, or routes to appropriate staff member; answers routine inquiries about taxes, researches abstracts, and estimates payoffs; recognizes and resolves error conditions requiring use of the trust account; processes, prepares, and mails notices requesting balance of amounts due;  prepares and researches data using the computer system and   produces a variety of computer generated reports and listings; prepares and records liens, releases of liens, and satisfactions of judgment; releases powers of sale; prepares journal entries transferring funds and claims for payments; updates and maintains trust activity; sorts, copies, and files a variety of information; assists and participates in the research and preparation of the delinquent property tax sales, which includes accepting payments and processing receipts to the successful bidder; prepares, mails, collects, researches, updates, and maintains Transient Occupancy Tax Returns.

Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

 Property Tax Specialist I:

Knowledge of: Modern office practices and procedures and operation of office equipment.

Ability to: Learn and perform a variety of specialized financial record keeping and detailed clerical procedures; analyze and interpret technical reports and documents; interpret and implement statutory regulations and policy; maintain confidential information in accordance with legal standards; type accurately and with moderate speed on a typewriter or computer terminal; make arithmetical computations rapidly and accurately; use a calculator; learn to operate a computer terminal, scanner, automated postage machine, folding machine, and other software and collection systems related to the department; utilize internet research tools; communicate effectively orally and in written form; understand and carry out oral and written instructions; work under pressure of deadlines and stressful conditions; establish and maintain cooperative relationships with those contacted in the course of work; 

Property Tax Specialist II:

Knowledge of: Modern office practices and procedures; operation of office equipment; general knowledge of the California Revenue and Taxation Code; procedures and methods involved in the preparation, processing, and collection of property taxes; standard legal procedures applicable to collection of delinquent accounts; confidentiality regulations; Tax Collector's data processing system; Assessor's parcel numbering system; proper procedures for data entry and information search.

Ability to: Perform complex financial and statistical record keeping; analyze and interpret technical reports and documents; interpret and implement statutory regulations and policy; perform job duties under stressful conditions and respond appropriately to situations; maintain confidential information in accordance with legal standards and County regulations; make arithmetical computations rapidly and accurately; prepare, process and collect property taxes; operate a computer terminal, scanner, automated postage machine, folding machine, and other software and collection systems related to this department ; communicate effectively orally and in written form; respond appropriately to situations; type accurately and with moderate speed on a typewriter or computer terminal; use a calculator and adding machine; understand and carry out oral and written instructions; utilize internet research tools; work under pressure of deadlines and stressful conditions; establish and maintain cooperative relationships with those contacted in the course of work.

Property Tax Specialist III:

Knowledge of: Modern office practices and procedures; operation of office equipment; general knowledge of the California Revenue and Taxation Code; procedures and methods involved in the preparation, processing, and collection of property taxes; standard legal procedures applicable to collection of delinquent accounts; confidentiality regulations; Tax Collector's data processing system; Assessor's parcel numbering system; proper procedures for data entry and information search; principles and practices of directing and leading employees.

Ability to: Perform the most complex financial and statistical record keeping; analyze and interpret technical reports and documents; interpret and implement statutory regulations and policy; make arithmetical computations rapidly and accurately; prepare, process, and collect property taxes; operate a computer terminal, scanner, automated postage machine, folding machine, and other software and collection systems related to the department; communicate effectively orally and in written form; type accurately and with moderate speed on a typewriter or computer terminal; use a calculator and adding machine; understand and carry out oral and written instructions; establish and maintain cooperative relationships with those contacted in the course of work; utilize internet research tools; complete special projects and perform the most complex property tax support work; work under pressure of deadlines and stressful conditions; effectively direct and lead office support staff as assigned.

MINIMUM QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Property Tax Specialist I:

One (1) year of general clerical experience.

Property Tax Specialist II:

One (1) year of experience performing property tax collection work equivalent to a Property Tax Specialist I with Shasta County.

Property Tax Specialist III:

Two (2) years of experience performing work similar to that of a Property Tax Specialist II with Shasta County.

SPECIAL REQUIREMENTS

Property Tax Specialist I/II/III:

Possession of a valid California driver’s license.

SUPPLEMENTAL QUESTIONS

Responses to the following must be submitted with a completed application.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job but may vary depending on assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, and/or feel; talk and/or hear. The employee is frequently required to reach with hands and arms, and occasionally required to stand; walk; climb and/or balance; stoop, kneel, crouch, and/or crawl. On a continuous basis, sit at a desk or stand for long periods of time; intermittently twist or reach equipment surrounding desk, perform simple grasping and fine manipulation, use telephone and computers, and communicate through written means. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and/or the ability to adjust focus. The employee must frequently lift and/or move up to 10 pounds, regularly lift and/or move up to 25 pounds and may occasionally be required to lift and/or move up to 50 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job but may vary depending on assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

OTHER CONSIDERATIONS

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).  The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
• Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing. 

• In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.

Shasta County Personnel will accept applications and responses to the supplemental questions until 12:00 p.m., on August 21, 2026. A resume and/or cover letter will be accepted in addition to the application form but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as, “refer to resume and/or cover letter,” or “see attached resume and/or cover letter” the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered. 

Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion in the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof. Applicants are encouraged to apply on-line at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.  You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.  After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.  Find out more about the Fair Chance Act by visiting Fair Chance Act | CRD.

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Shasta County Personnel