Operations Executive

Job Summary

Our client in the FMCG industry is seeking a proactive and well-organized Operations Executive to support and coordinate day-to-day business operations. The successful candidate will work closely with production, inventory, warehouse, sales, logistics, procurement, and other internal teams to ensure smooth movement of products, timely execution of operational activities, accurate documentation, and efficient service delivery. The role requires a hands-on individual with strong coordination, communication, reporting, and problem-solving abilities who can manage multiple operational activities in a fast-paced FMCG environment.

Key Responsibilities

• Coordinate day-to-day operational activities to ensure smooth and efficient business operations.
• Work closely with production, warehouse, inventory, sales, procurement, and logistics teams to ensure effective coordination of activities.
• Monitor product movement from production and storage through dispatch and distribution.
• Coordinate customer orders, deliveries, dispatch schedules, and other operational requirements.
• Monitor inventory availability and liaise with relevant teams to prevent stock shortages or unnecessary delays.
• Assist in planning and coordinating daily distribution and delivery schedules.
• Follow up with drivers, sales representatives, warehouse teams, and other operational staff to ensure assigned activities are completed on time.
• Maintain accurate operational records, reports, delivery documentation, and other supporting documents.
• Prepare daily, weekly, and monthly operational reports for management.
• Monitor operational performance and identify delays, bottlenecks, or inefficiencies requiring corrective action.
• Support the implementation of operational procedures and ensure employees follow established processes.
• Assist in coordinating suppliers, transporters, service providers, and other external stakeholders where required.
• Monitor customer orders and ensure issues relating to deliveries, stock availability, or distribution are addressed promptly.
• Assist with stock reconciliation and investigate operational discrepancies in collaboration with inventory and finance teams.
• Support procurement and replenishment activities by communicating operational requirements to the relevant departments.
• Ensure proper communication and information flow between departments.
• Identify opportunities to improve operational efficiency, reduce delays, and improve service delivery.
• Ensure operations comply with company policies, food handling requirements, health and safety procedures, and applicable operational standards.
• Respond quickly to operational challenges and escalate significant issues to management where necessary.
• Perform other operational and administrative duties as reasonably required.

Qualifications & Requirements

• Diploma or Bachelor’s Degree in Operations Management, Supply Chain Management, Logistics, Procurement, Business Administration, or a related field.
• Minimum 2–3 years of relevant experience in operations, logistics, supply chain, distribution, warehouse coordination, or a related role.
• Previous experience in the Food Processing, FMCG, Manufacturing, Distribution, or Retail sector will be highly advantageous.
• Good understanding of day-to-day operations, inventory management, warehousing, dispatch, and distribution processes.
• Experience coordinating multiple departments, field teams, drivers, suppliers, or service providers will be an advantage.
• Good knowledge of operational reporting and documentation.
• Proficiency in Microsoft Excel, Word, and other Microsoft Office applications.
• Experience using ERP, inventory, warehouse, or operations management systems will be an added advantage.
• Strong organizational and coordination skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to prioritize multiple activities and meet tight deadlines.
• Strong attention to detail and accuracy.
• Ability to work effectively in a fast-paced operational environment.
• Proactive and able to follow up on outstanding activities until completion.
• High level of integrity, accountability, professionalism, and teamwork.

Deadline

15th September 2026