Server Assistant – Seasonal

Description

Server Assistant – Seasonal
Palm House | Palm Beach, Florida
Seasonal Employment: October–May

Everyone Belongs at Palm House

At Palm House, exceptional hospitality begins with exceptional people. We create an environment where every team member feels welcomed, respected, and valued. Through teamwork, thoughtful service, and attention to detail, we bring our distinctive approach to luxury hospitality to life.

We welcome diverse backgrounds and perspectives and believe every team member contributes to creating memorable experiences for our guests.

Position Summary

Palm House is seeking a Seasonal Server Assistant to support our Food & Beverage team in delivering seamless, personalized dining experiences. This role keeps service running smoothly through thoughtful table maintenance, timely assistance, and careful preparation of dining and service areas.

The ideal candidate is dependable, observant, and eager to contribute. From preparing an immaculate table to anticipating when a colleague needs support, the Server Assistant helps create a welcoming atmosphere where guests can relax and enjoy their experience.

This position is seasonal, with employment anticipated from October through May. Employment is expected to conclude at the end of the seasonal period.

Key Responsibilities

Dining Service Support

• Assist Servers with attentive, well-paced service throughout each meal period.
• Serve and replenish water and assist with bread service and other assigned offerings.
• Support food delivery as directed, confirming table and seat assignments before serving.
• Clear used dishes, glassware, and utensils discreetly and at the appropriate time.
• Maintain clean, organized tables without interrupting the guest experience.
• Relay guest requests promptly to the assigned Server and follow through as needed.

Dining Room Preparation & Presentation

• Set and reset tables according to Palm House presentation standards.
• Polish silverware and glassware and inspect service items for cleanliness.
• Replenish linens, utensils, glassware, and other supplies at service stations.
• Keep dining areas, service stations, and trays clean and organized.
• Complete opening duties, closing duties, and assigned side work.
• Prepare service areas for a smooth transition between meal periods.

Guest Care & Communication

• Greet guests warmly and maintain a courteous, professional presence.
• Anticipate needs and offer assistance within the responsibilities of the role.
• Communicate guest concerns and special requests to the Server or manager promptly.
• Refer ingredient and allergy questions to the Server or culinary team rather than making assumptions.
• Respect guest privacy and handle all interactions with discretion.

Teamwork & Safety

• Work closely with Servers, Hosts, Culinary, Bar, and Stewarding to maintain efficient service.
• Transport dishes and service items safely and keep walkways clear.
• Follow food safety, sanitation, and safe handling procedures.
• Report spills, broken equipment, and other hazards promptly.
• Participate in pre-shift briefings and training sessions.
• Uphold Palm House service standards and Forbes-aligned dining practices.

Join Our Team

Bring your energy, attention to detail, and passion for hospitality to Palm House this season. Join a team that values your contributions and takes pride in creating memorable dining experiences together.

Equal Employment Opportunity

Palm House is an Equal Opportunity Employer. Employment decisions are based on qualifications, performance, and business needs, without regard to any characteristic protected by applicable law. We are committed to a workplace free from discrimination, harassment, and retaliation and to providing reasonable accommodations to qualified applicants and team members in accordance with applicable laws.

Requirements

Server Assistant – Seasonal | Job Requirements

Experience & Knowledge

• Previous experience as a Server Assistant, Busser, Food Runner, or in a similar hospitality role preferred.
• Luxury hotel, resort, or upscale restaurant experience is an advantage.
• Familiarity with table settings, dining etiquette, and service procedures preferred.
• Basic understanding of food safety and sanitation practices.
• Willingness to learn Palm House service standards and complete required training.

Skills & Abilities

• A warm, professional demeanor and a service-focused attitude.
• Strong attention to cleanliness, organization, and presentation.
• Ability to follow directions and communicate clearly with guests and colleagues.
• Ability to recognize service needs, prioritize tasks, and respond promptly.
• A collaborative approach and willingness to support colleagues.
• Dependability, punctuality, and consistent follow-through.
• Ability to remain composed and attentive during busy meal periods.

Availability & Working Conditions

• Availability for seasonal employment from October through May, with employment expected to conclude at the end of the season.
• Flexibility to work varying shifts, including mornings, evenings, weekends, and holidays.
• Ability to work efficiently in a busy dining environment.

Physical Requirements

Ability to perform the essential functions of the position, with or without reasonable accommodation, including:

• Standing and walking for extended periods throughout a shift.
• Safely carrying and balancing trays, dishes, glassware, and service supplies.
• Bending, reaching, and stooping while clearing and resetting tables.
• Pushing and pulling service carts as needed.
• Moving supplies and equipment using safe handling practices and assistance when needed.