MRI Services Operational Lead

Job Description:

Job Title: MRI Services Operational Lead

Location: Cromwell Hospital, 164-178 Cromwell Road, London SW5 0TU

Contract: Permanent

Salary range: £Competitive, plus Bupa benefits.

Full time/part time: Full Time, 37.50 hours per week

Close date for applications: Monday 21st September 2026

1st stage interviews: Tuesday 29th September 2026

2nd stage interviews: Wednesday 7th October 2026

At Bupa, you can be the MRI Services Operational Lead that you want to be. With the autonomy to use your skills and strong benefits to support you, patient care can be your top priority.  Building a career in radiography has never been easier, with good hours, you can live a balanced, healthy lifestyle.

Joining Bupa, you'll benefit from access to our state-of-the art Clinical Training Facility, a centre for connected learning, care and careers. This forms part of Bupa Campus, a vibrant new learning initiative which brings us together in virtual and physical spaces across the Bupa globe.

We make health happen

We have an exciting opportunity for an experienced, highly motivated MRI professional with a passion for operational excellence to join the Cromwell Hospital as our MRI Services Operational Lead.

About The Cromwell Hospital

The Cromwell Hospital is a major international private hospital in West London providing care to both UK and international patients.  We are committed to providing the highest quality healthcare outpatient and inpatient service care.

The hospital has 180 beds and 4 suites, outpatients, theatres, medical and surgical wards, cardiac centre (new cath lab), CDU, urgent care centre, level 2 and 3 adult intensive care facilities, paediatrics, diagnostic services – MRI/CT/GEN/Nuclear Medicine, physiotherapy, a dedicated day surgery unit, and onsite pharmacy.

Our new modern Radiography department is equipped with the latest state-of-the-art technology to include;

• 4 MRI Philips scanners (3T, and 1.5T scanner)

• Dedicated Extremity MRI Scanner

• Two general X-Ray rooms

• One fluoroscopy suite, which can also be utilised as an additional X-Ray room

• One Cone Beam CT scanner

• One Bone Density scanner with advanced body composition analysis capabilities

• Two state-of-the-art mobile X-Ray units

• Four theatre image intensifiers

How you’ll help us make health happen:

Reporting to the Head of Diagnostics you’ll be responsible for overall service performance, overseeing workforce planning, governance, quality assurance and operational delivery in our state-of-the-art MRI service within a leading acute hospital environment. 

You’ll work closely with senior clinical and operational leaders, including the MRI Clinical Lead and MRI Cardiac Lead. You’ll ensure patients receive exceptional care whilst maintaining compliance with regulatory and MRI safety standards. You’re able to presentable influential figure, attending MR safety committee meetings and active in advisory and peer support.

Leading experienced multidisciplinary MRI team, you’ll ensure the delivery of safe, efficient and high-quality diagnostic services whilst championing outstanding patient experience and clinical excellence, staff engagement, quality improvement initiatives and supporting future growth within the department.

Other Responsibilities

• Manage staffing, workforce planning and rota coordination to ensure effective service coverage.

• Provide leadership and line management to senior MRI radiographers and clinical leads.

• Drive service performance, efficiency and patient experience improvements.

• Ensure compliance with MRI safety standards, MHRA regulations and hospital governance requirements.

• Lead departmental quality assurance programmes, audits and service improvement initiatives.

• Support CQC readiness and continuous regulatory compliance.

• Work collaboratively with consultants, referring clinicians and international patient teams to deliver seamless patient pathways.

• Monitor reporting KPIs and ensure appropriate escalation where required.

• Oversee revenue integrity and ensure accurate documentation and charging of examinations.

• Champion staff development, training, competency frameworks and annual appraisals.

Key Skills / Qualifications needed for this role:

Essential

• B.Sc. Hons in Diagnostic Radiography or equivalent.

• Substantial, post-graduate experience in a relevant post in MRI.

• HCPC state registration.

• Knowledge of AI and optimisation.

Desirable:

• Recent MRI Safety Course certification.

• Experience commissioning or implementing MRI scanners.

• Experience working towards Quality Standard for Imaging (QSI) accreditation.

• Philips MRI experience.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:

• Payment of Professional Registration fees

• Access to Bupa Campus and our Clinical Training Facility to support your clinical career development

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Support with travel costs via a season ticket loan or cycle2work

• Discounted access to online gym sessions through Gympass

• Various other benefits and online discounts

• Free onsite massages as a recognition for your hard work

• Opportunity to participate in our annual awards ceremony

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected]

At Bupa we strive to ensure all our of customers, patients and staff are safe.  All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately,

Close date for applications: Monday 21st September 2026

1st stage interviews: Tuesday 29th September 2026

2nd stage interviews: Wednesday 7th October 2026

Time Type:

Full time

Job Area:

Clinical Services

Locations:

Cromwell Hospital London