AI Specialist

position summary

Merjent, Inc. (Merjent) is seeking a motivated AI Specialist to help advance the practical use of artificial intelligence across the company. Working closely with the AI Director, this position will help Merjent's 300+ employees understand, adopt, and effectively use AI tools in their day-to-day work while identifying opportunities to improve business processes, automate repetitive work, and better organize and leverage institutional knowledge.

This is a hands-on, cross-functional role for someone who enjoys understanding how work gets done, identifying opportunities to make it better, and helping people successfully adopt new technology. The ideal candidate is a strong problem solver and communicator who can work comfortably with both technical and non-technical colleagues and who is excited to learn new AI tools and methods.

This is a full-time, remote, benefits-eligible position based out of our Minneapolis, MN office, with the expectation of some in-office collaboration. The anticipated salary for this position is $127,800 to $145,500, depending upon the qualifications and experience of the successful candidate.

why Merjent?

Merjent is a medium-sized consulting company dedicated to creating an environment where both people and projects succeed. Merjent has staff located across the United States who may choose a remote, in-office, or hybrid work arrangement. At Merjent, all full-time employees receive 4 weeks of paid vacation regardless of seniority, prorated according to their start date. In addition, employees receive 10 paid holidays and a generous benefit and compensation package. Merjent supports annual career-related training for employees to become or continue as leaders in their field of expertise. Merjent facilitates organic growth within the company and encourages employees to bring their ideas forward to grow existing and create new service lines within and beyond the currently served sectors of energy, mining, transportation, manufacturing and construction, land development industries, and government. Merjent also invests in its company culture by supporting travel for remote employees to attend in-person team meetings and all-staff events.

The Merjent difference is real – it's based on a commitment to our values, which guide us in how we work with clients and each other. Our commitment to quality and professional integrity encompasses everything we do. We are proud of our reputation for delivering quality work and building long-term, trusting relationships with our clients and with regulatory agencies.

responsibilities

• Support the rollout and adoption of AI tools across Merjent, helping employees understand what's available and how to apply it effectively to their work.
• Develop and deliver training, guides, and reference materials that build AI literacy and share best practices across teams.
• Partner with staff across departments to understand existing workflows, identify inefficiencies, and design improved, AI-enabled processes.
• Document business processes and requirements, translating them into clear, actionable plans for automation and improvement.
• Help organize, structure, and maintain the company's data and institutional knowledge, so it is accurate, accessible, and ready to support AI-driven solutions.
• Assist in configuring, testing, and refining AI agents, automations, and workflows.
• Gather feedback from users, monitor how solutions perform in practice, and recommend refinements to improve reliability and value.
• Help cultivate an internal community of AI "champions" and serve as an approachable point of contact for employee questions.
• Support the AI Director on broader enterprise AI initiatives and other assignments as needed.

qualifications and experience

• Bachelor's degree in a relevant field and a minimum of five years of professional experience in business analysis, process improvement, technology implementation, consulting, operations, knowledge management, or a related area. Equivalent combinations of education and experience will be considered.
• 3+ years of experience in AI/machine learning tools and technologies.
• Strong analytical and problem-solving skills, with a natural interest in and experience with determining how processes work and how they can be improved.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical colleagues.
• Comfort and proficiency with the Microsoft 365 environment (e.g., SharePoint, Teams, Excel, Copilot, Power Platform); experience with LLMs, automation, and low-code tools is a plus.
• Experience with data organization, documentation, or knowledge management.
• Artificial intelligence consulting experience is a plus.
• A demonstrated ability to learn new tools and methods quickly and independently, as well as work effectively within a team.
• Strong attention to detail, organizational skills, and the ability to prioritize and manage multiple efforts at once.
• A customer-service mindset and genuine enthusiasm for helping others succeed with new technology.

E-Verify

Merjent, Inc. participates with the United States Customs and Immigration Services (USCIS) E-Verify program. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Candidates interested in applying should submit a completed Application for Employment (cover letter and resume) to merjent.applicantpro.com.

Merjent, Inc. is an Equal Employment Opportunity/Affirmative Action Employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.

Merjent is not accepting unsolicited assistance from search firms for this employment opportunity.