- Location
- Thailand - Field
- Type
- Full-time
- Department
- Management
- Closing date
- Today
- Source
- Workday
Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Purpose of the Job
Role-Specific Accountabilities
1. Daily Sales Reconciliation
- Perform iDoc reconciliation to ensure successful order data interface between Roche systems and third-party service providers.
- Reconcile daily sales data to validate transaction accuracy and completeness.
- Identify, investigate, and resolve discrepancies in orders, delivery, and sales data.
2. Customer Order Management & Invoicing
- Generate and issue export order invoices in a timely and accurate manner.
- Manage service invoice issuance and provide regular reporting to internal stakeholders.
- Responsible for managing digital billing, ensuring timely issuance of digital product invoices.
3. Reporting & Documentation
- Maintain clear records of all order transactions, communications, and resolutions.
- Generate daily, weekly, and monthly reports related to order processing to support management decision-making.
Qualifications
Experience and Competencies
- Analytical Skills: Strong analytical skills with keen attention to detail.
- Communication: Excellent communication and coordination abilities.
- Independence: Ability to work independently and manage multiple priorities under tight deadlines.
- System Proficiency: Proficiency in Microsoft Excel and experience with order management systems or SAP.
Industry Experience
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field, or equivalent work experience.
- At least three years of experience in order management, customer service, or a related field, preferably within a multinational company or the healthcare industry.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
