Sales Representative - Inside

As a NorcomCT Inside Commercial Sales Representative, you will be an integral part of our mission to provide our commercial customer base with technology and communications solutions to include the Motorola ecosystem, which brings together unified voice, data, video and analytics into one solution.  Motorola is the world leader in public safety communications and NorcomCT is the premier Motorola partner in New England.

You will be a part of a top performing sales and customer support team that is responsible for creating an exceptional client experience in a fast-paced, team-oriented environment. This position is responsible for responding to client sales and support inquiries, understanding and interpreting technical requirements, soliciting and processing orders, creating quotations and developing accounts. Interaction with clients will primarily be via email and phone, however some onsite client meetings will be required.

The position is staffed at our Naugatuck location, Monday through Friday 8:00am to 5:00pm, and may require occasional travel to area trade shows and training.

Compensation
$23.00 to $30.00 per hour (plus profit sharing, bonuses and incentives)
Pay rate based on applicant’s skills, experience, training/education, certifications and licenses.
Benefits include Medical, Dental, Disability and Life insurance, 401k, Paid Time Off, Paid Holidays and Profit-Sharing Bonuses

If you have the drive and desire to learn about and sell exciting Motorola unified communications products and solutions APPLY NOW!

About Our Technology and Clients
Team Communications: www.motorolasolutions.com/en_us/solutions/team-communications.html 
Education: www.youtube.com/watch?v=yfhbC78VRKw
Team Communications: www.youtube.com/watch?v=h_llgBq0pW0 

About our Company
NorcomCT, a leader in the wireless communications industry, is headquartered in Naugatuck, Connecticut. We specialize in the design, sale, implementation and support of wireless communications and other technology solutions for public safety, government, and commercial clients throughout Connecticut and Western Massachusetts.

We are proud to offer industry leading Motorola products and solutions and have been recognized as an outstanding Motorola Solutions Sales Partner and Service Provider. As we continue to succeed and grow, we are seeking talented, enthusiastic individuals to join our team of over 60 employees to provide world class products, solutions and support to our clients.

Our clients depend on our products to help create a safe and efficient workplace, and they rely on our team to provide solutions and support to ensure their business critical systems are always available to support their organization's objectives.

For more information about our company mission and culture, please visit our web site at www.norcomct.com and check us out on Facebook and Instagram.

Our goal is to provide a work experience that will create a long term, mutually beneficial relationship between our staff, the company and our clients.

Duties and Responsibilities:

• Maintain proactive and responsive relationships with existing clients
• Directly support, manage and develop accounts assigned to you
• Assist other Sales Team members with account management as required
• Prepare equipment lists, quotations, proposals and other sales documents
• Provide and assist with general customer service support including: answering inbound calls, and creating customer support cases
• Prospect potential new clients to initiate sales leads
• Meet or exceed established sales goals
• Communicate the status of leads, sales plan progress and competitive activity, including accurate and timely forecasting to Norcom management
• Coordinate, prepare and conduct product and solution demonstrations
• Understand clients’ business practices and needs and provide solutions to increase organizational efficiency and enhance communications
• Understand and interpret technical concepts and documents related to our industry, clients and vendors
• Occasionally attend trade shows, events and conferences
• Occasionally attend area and national trainings
• Maintain industry certifications
• Perform other duties as may be required or requested

 

• College degree or equivalent experience
• A minimum of three (3) years’ experience in a customer service role or inside sales position
• Excellent communication and problem-solving skills
• Self-motivated with responsive and timely follow-up skills
• Positive and team-oriented attitude
• Exceptional time management skills
• Proficiency with creation, development and formatting of documents and spreadsheets utilizing Microsoft Office suite
• Ability to lift and carry 25 pounds
• Pass initial and ongoing company and client background checks
• Maintain valid state driver’s license with a good driving record

Preferred Qualifications:

• Understanding of budget cycles and procurement processes
• Sales experience with technology solutions into industrial or government organizations
• Experience prospecting and closing sales utilizing both consultative and relationship-based sales skills
• Experience with the use of two-way radio communications systems or equipment

• Submit online application and attach resume
• If selected to advance
  • Complete three online assessments
  • Phone interview
  • In person interview
  • Background check, Motor Vehicle Records (MVR) check and drug test