Front Desk - Coeur d' Alene Inn

Job Summary

• Meeting and greeting the Guest
• Checking the Guest in and out of the hotel
• Working with several computer systems/data processing
• Handling cash, check, and credit card transactions, post non-cash transactions
• Making room reservations
• Answering and transferring in-coming and in-house calls
• Posting and setting Guest folios
• Communicating Guest’s needs
• Help maintain overall cleanliness of the Front desk and Reservation areas
• Majority of your time will be spent on your feet
• Positive, energetic and helpful attitude toward fellow employees and Guests
• Assisting other departments when needed
• Completing all Hagadone Hospitality and Best Western Standards and Training

COMPENSATION & BENEFITS OPPORTUNITIES

Work Perks:

• Employee meal program

• FREE parking

Medical, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:

• Full Time Employees are offered these benefits first of the month following 60 days of employment

• Must maintain a minimum of 30 hours per week or more.

• Variable hour team members could be eligible 12 months after their date of hire, with supervisor approval, so long as they have averaged 30+ hours per week throughout their first year.

401K Plan:

• Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.

• 2% match with a 4% contribution from the team member.

PTO:

• 6 months gets 7 PTO days - 728 hours (average 28 hours per week)

• 1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)

• 2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)

• 5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week)

Holiday Pay:

• Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.

Employee Discounts:

• Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges (includes immediate family members and 2 friends), Free daily cruises (team member only, upon availability), discounted room rates, discounted golf rates and a 19% discount at Verizon Wireless, just to name a few!