Server

Job Description:

As a server at Gaucho Parrilla Argentina, you are an ambassador to the brand. Having a solid understanding of the history, menus, policies, and procedures of the restaurant is paramount. With this knowledge you will be able to care for our guests with confidence!

Generally, our servers will maintain a section of tables and seats within the restaurant, interact with guests to answer questions, make suggestions and follow through with their service from greeting to the payment process. 

If you are an industry professional, or simply a person that loves hospitality as much as we do, this could be the career for you. Minimum of one year server experience required

Requirements:

General Requirements include:

• Positive and professional demeanor
• General hygiene for a healthy lifestyle
• On-time and dependable
• Standing and moving around for eight hours
• Organizational skills
• Listening and understanding
• Keeping track of many things 
• Following instruction
• Patience and calm under pressure
• Act/react quickly
• Willingness to help others
• Honest and reliable
• Responsible with transactions and handling money
• Excellent communicator
• ServSafe or equivalent certification WILL be required 
• RAMP certification WILL be required

Responsibilities:

Primary responsibilities include:

• Greeting, welcoming and introducing yourself to guests promptly
• Answering questions relating to area locations, menu items, policies and procedures
• Providing suggestions for menu selections
• Verifying ID's for the permissible sale of alcohol
• Assisting with satisfying dietary restrictions or preferences 
• Communicating with the Chef for special circumstances
• Taking guests orders and placing them into the POS correctly
• Delivering food & beverage orders promptly
• Following up with guests to ensure satisfaction of food, beverage & service
• Maintaining accurate record of the guests check
• Presenting the check to the guest and processing the payment
• Thanking guests and offering well wishes upon departure
• Bussing during and resetting tables for the next party
• Updating the Host Attendants with critical information
• Maintaining communication with shift supervisors and managers
• Assisting other employees when required or instructed
• Providing an excellent customer experience
• Maintaining a clean, organized and well stocked station
• Polishing silverware, glassware and other requisite items for service
• Performing closeout procedures for inspection before completing shifts

Gaucho Parrilla Argentina is a full-service restaurant located in the heart of the Cultural District in downtown, Pittsburgh PA. Inspired by the cuisine and culture of South America, our wood burning grill infuses the flavors and aromas of fire and smoke into our food, beverage and dining experience.
We are proud to have served the community for over 12 years and look forward to growing a team of qualified industry professionals to lead our efforts into the future.