- Salary
- $11 – $12/hr
- Location
- Houston, TX, US
- Type
- Full-time, Part-time
- Source
- Workstream
Description
About the Role
We’re looking for a Server who delivers a five-star guest experience by combining Chick-fil-A’s signature hospitality with the excellence of restaurant-level service. This role is about creating meaningful guest moments — balancing speed and precision with warmth, attentiveness, and professionalism.
Mission
Deliver a five-star guest experience by blending Chick-fil-A’s Core 4 behaviors with attentive, elevated service.
What You’ll Do
- Take guest orders in the dining room and drive-thru with speed, accuracy, and genuine care.
- Practice Core 4 (eye contact, smile, enthusiastic tone, personal connection) and deliver 2nd Mile Service — refreshing drinks, table touch-ins, 2-bite checks, assisting families, clearing trays, and upselling.
- Anticipate guest needs and provide personalized, professional service that feels intentional.
- Communicate clearly with the Expo and kitchen teams to ensure order accuracy and seamless execution.
- Maintain professional appearance, posture, and attentiveness in line with the Chick-fil-A Style Guide.
What We Expect
- Every guest should feel personally cared for and valued.
- Provide hospitality that is fast, accurate, and elevated.
- Consistently uphold Chick-fil-A’s standards of excellence and professionalism.
- Lead with a heart to serve, not just to deliver food.
Who You Are
- Outgoing, detail-oriented, and passionate about hospitality.
- Thrives in a fast-paced, guest-centered environment.
- Communicates clearly and works well with others.
- Takes pride in delivering excellence in every interaction.
Why You’ll Love Working Here
- Competitive pay and opportunities for growth.
- Sundays off.
- Supportive, high-performance team culture.
- A chance to be part of something bigger — serving with purpose, excellence, and heart.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
