Facilities Maintenance Technician

Description

Summary:

Under the direction of the Office Services & Facilities & Maintenance (“OSFM”) Manager, provides timely and efficient facility maintenance (building, mechanicals and grounds) as well as office services support which includes basic supply stocking and common area maintenance/housekeeping. 

Primary areas of responsibility include care/upkeep, preventative maintenance, diagnosis and repair of building, grounds, and mechanical systems in both indoor and outdoor environments.

Essential Duties and Responsibilities:
This Position Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

• Responsible for daily inspection and preventative maintenance of building systems and mechanical systems (e.g.: boilers, central air, air handling units, electrical panels, etc.)  Document and report on areas in need of repair and/or address potential concerns.
• Maintain accurate records of inspections, preventative maintenance, repairs, service requests, and vendor activity; promptly communicate identified issues, completed work, and recommended follow-up to the OSFM Manager.
• Responsible for daily inspection of outside grounds (including walkways and parking lots), looking for areas in need of repair and areas that may present potential safety concerns. Address any concerns as needed in a timely manner. 
• Inspect and clear walkways, ensuring safe access to the building; including clearing of snow, ice, leaves, and storm debris. Often times, this occurs before the start of normal business hours.
• Perform minor electrical, plumbing and mechanical repairs (i.e. for HVAC system) along with performing periodic Preventative Maintenance checks of mechanical equipment.
• Keep all mechanical rooms well organized, clean and safe.
• Follow established safety procedures and applicable building requirements when performing maintenance work; use required personal protective equipment, secure work areas, and promptly report or escalate hazards, equipment failures, and repairs.
• Maintain tools, maintenance supplies, replacement parts, and related equipment in safe working condition; monitor inventory levels and replenish, repair, or replace as needed.
• Work with and/or accompany outside maintenance and security vendors while on company property.
• Perform routine Office Services (“OS”) duties including: 
• -- Conference room setups and takedowns; 
• -- Performing general cleaning and/or sanitizing tasks; 
• -- Helping to maintain cleanliness and presentation of the common areas of the facility (e.g.: lunchroom, conference rooms, staff patio, staff entrances, visitor lobby, etc.); 
• -- Helping to order, inventory, stock and replenish supplies (e.g.: paper, toner, sanitizer, etc.) throughout the facility; and 
• -- Completing outside errands as required. 
• As business needs dictate, you may be flexed over to our onsite Shipping/Receiving and Printing departments to assist with entry-level tasks and responsibilities aligned with the skills and competencies required of your primary work area. This regularly occurs up-to 10% of the time, but typically not more than 25% of the time. Coverage for vacations or business trips may result in sporadic weeks at 100% in an alternate coverage function, but this will be uncommon.
• -- In Shipping/Receiving, your flexed tasks may include (but are not limited to): preparing shipments, unloading and sorting deliveries, sorting and/or distributing mail and packages, creating ship tags and postage, conducting general inventory and stocking duties. 
• -- In Printing, your flexed tasks may include (but are not limited to): safely loading and unloading paper from machines; assembling boxes/binders for shipment, or helping to operate printing and bindery equipment. 
• As business needs dictate, you may be asked to work hours outside of your standard assigned schedule (both quantity of hours (“overtime”) and regarding the specific schedule) to meet established deadlines for our internal customers. This will include being “on call” in a rotation-based schedule as needed for certain tasks such as fire or break-in alarms, clearing snow/ice from walkways before/after normal business hours, or to help cover for illnesses/vacations, etc.

Supervisory Responsibilities: 

No formal supervisory responsibilities; however, incumbent may be required to train/mentor more junior staff members. 

Requirements

Required Education/ Experience:
The International Foundation will always consider candidates with an equivalent combination of education and relevant experience.

• High School diploma or equivalent is required. A technical diploma, certification, or other formal training in a related field is strongly preferred. 
• Valid driver’s license, and ability to drive the company van is required. Situations may arise where the employee must drive their own personal vehicle for company business (example: running to a local hardware store for parts, or a grocery store for food or supplies) 
• A minimum of 1 year of experience (formal or informal) conducting hands-on, labor-oriented work in both indoor and outdoor settings; which could include but not be limited to: building/facilities maintenance or service, automotive or small engine repair, landscaping, or construction. Customer-facing experience a plus! 
• Basic working knowledge and experience safely using common hand tools, power tools, ladders, pallet jacks, skids, facilities or grounds-maintenance equipment (e.g.: leaf blower, snowblower), shipping/receiving, and/or printing equipment. 
• We are willing to train the right candidate for this role, and offer Tuition Reimbursement for approved facility maintenance program certificates at local technical colleges (e.g.: WCTC, MATC).

Preferred Education/ Experience:
The following items are preferred; but are not requirements to be considered for the role. 

• We prefer candidates who have completed (or are in progress) with a technical diploma or certificate related to building/facility maintenance. 
• We prefer candidates with at least 1 year of formal hands-on experience conducting building/facilities maintenance (or closely related) that includes PMs, troubleshooting and diagnostics, as well as performing minor electrical, plumbing, HVAC, mechanical, and general building repairs. 
• We prefer candidates with at least 1 year of hands-on experience conducting exterior building and/or grounds maintenance; including snow removal, leaf blowing, weed maintenance, tree/bush maintenance.
• Formal experience following workplace safety procedures, recognizing and escalating hazards or equipment failures, and determining when repair work requires an outside vendor or licensed contractor is preferred.

Minimum Qualifications/Skills: 

• Customer Service oriented individual (your coworkers are your internal customers!) with the ability to communicate professionally and work effectively with internal customers, external vendors, contractors, and delivery personnel.
• Dependable, reliable individual who is self-motivated and with strong work ethic. 
• Proactive individual with sound judgment who has the ability to work independently. 
• Ability to appropriately recognize when issues require escalation or outside technical support.
• Ability to prioritize and efficiently manage multiple scheduled and unscheduled tasks in a fast-paced environment, including urgent facility concerns and work outside normal business hours when required.
• Excellent trouble shooting and problem-solving skills, including the ability to inspect, diagnose, and resolve a wide array of building, grounds, and mechanical issues.
• Ability to safely use/operate common hand and power tools, ladders, pallet jacks, skids, leaf blowers, snow removal equipment, and other facilities, grounds, shipping/receiving, or printing equipment.
• Knowledge of and commitment to safe work practices, including use of required personal protective equipment (PPE), securing work areas, recognizing potential hazards, and promptly reporting unsafe conditions or equipment failures.
• Proficient computer skills, including basic working knowledge of Microsoft Outlook, Excel, and Word, and the ability to accurately complete and maintain electronic or written maintenance records, inspection checklists, service requests, and inventory information.

Travel Requirements: 

Local travel required to run errands using the company vehicle or personal vehicle. No extended travel is anticipated for this role; if any extended travel were required, it would only be up to 5% of the time.

Work Environment: 

This position is expected to work 100% onsite at our corporate headquarters office in Brookfield, WI in a normal warehouse environment, including on-and-around a loading dock and digital printing shop. Standard schedule will be Monday-Friday; however, the incumbent will be placed on a rotation of “on-call” shifts (nights, weekends) for very rare, but urgent emergency calls such as fire alarms, security alarms, etc. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this position, the employee is regularly required to stand and walk for extended periods of time (up-to and including entire daily shifts), reach, bend, stoop, kneel, crouch, climb stairs or ladders, and use hands and fingers to handle tools, equipment, supplies, packages, and materials. The employee must be able to lift, carry, push, pull, load, and unload items associated with facility maintenance, snow and debris removal, conference room setup, stocking, shipping/receiving, and printing operations. 

Must be able to lift, push, and/or pull up-to 75 pounds alone; heavier weights will be routinely handled with team assist or with use of equipment (e.g.: pallet jack, skids, carts, etc.). 

The role requires sufficient mobility, balance, coordination, and visual and auditory ability to fully and competently inspect building systems and grounds, perform minor repairs, operate maintenance and snow-removal equipment, work safely in mechanical rooms and loading areas, and perform duties in both indoor and outdoor environments, including during varying weather conditions.

The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work that may be inherent in the occupation. 

COMPENSATION & TOTAL REWARDS

The Foundation offers a generous total rewards package. Our incredible benefits package includes a comprehensive and affordable medical plan (which includes 24/7 Teledoc), vision plan, dental plan, FSA (medical and dependent care), Employee Assistance Program (EAP), long term disability, short term disability, ample PTO (vacation, sick, holidays) and more! Our retirement plan includes a defined benefit (pension) plan AND a non-elective company 401(k) contribution AND a 401(k) matching contribution. 

Unique organizational perks include free Milwaukee County Zoo passes, an on-site fitness center with yoga, stretch, and strength training classes, mindfulness sessions, a bocce league, game nights, and even a cribbage club to name a few!

The base compensation for this position is $20-25/hour, based on experience.

ABOUT US:

The International Foundation of Employee Benefit Plans is North America’s largest membership organization for those who work with employee benefit plans. The Foundation’s employees make a HUGE impact on the livelihoods of millions of workers across the U.S. and Canada because of the work we do in providing education and research to the benefits community. Employees enjoy an outstanding benefits package, unique employee perks, creative and caring co-workers—all within a family-friendly workplace. Speaking of workplaces, the Foundation is tucked into a 15-acre wooded slice of nature in the heart of Brookfield. We’re small enough for you to have ongoing, meaningful impact on the organization but big enough to make international news. Visit us at www.ifebp.org or connect with us on the socials.

PRE-EMPLOYMENT CONTINGENCIES

All at-will offers of employment issued by the International Foundation are contingent upon a successful completion of: background check, employment history verification, education verification (as applicable by position), credit check (as applicable by position), motor vehicle records (MVR) check (as applicable by position), 3-5 professional references, and completion of the Federal I-9 and E-Verify process to demonstrate eligibility to work for the IFEBP. 

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