The Place for Talent

About the opportunity:  

About the opportunity:

Be the first welcome at the heart of our centre. As our Centre Administration Assistant, you're the front line of the centre management office. You keep the details running smoothly, from tenant communications and insurance compliance to casual mall leasing, charity bookings and the information that keeps us aligned with the Retail Leases Act. It's work that makes a real difference. When tenants, contractors and communities feel supported, centres thrive, and that's central to how we manage and create lasting value for our investors and customers.

How you’ll make an impact:

• Be the first point of connection. As the front line of the centre management office, you'll look after reception, contractor sign-ins, the key register and day-to-day communications. In doing so, you build the trust that strong relationships start with.
• Safeguard our people and places. By keeping PLI and COC records current, contractor compliance on track and incidents documented in Beakon, you help every centre stay safe, prepared and resilient. You'll also play an active part in emergency and crisis management.
• Bring discipline to the detail. Running the monthly rent roll, raising charges and recoveries, managing purchase orders and invoices, and keeping Yardi accurate means our numbers are reliable and timely. That gives our investors confidence and supports the long-term performance of each centre.
• Help our centres come alive. Through casual mall leasing checks, charity bookings and marketing support, you create opportunities that bring in income and community energy.
• Partner with the people around you. By supporting the Retail, Centre and Operations Managers, responding thoughtfully to customer comments and keeping communications and presentation to a high standard. You'll build the trust that strong tenant relationships rely on.

What you’ll bring to the team

• Future focused capabilities including self-awareness, resilience, agility and generosity.
• An ability to work in a fast-paced environment with strong time management skills, initiative and an ability to prioritise.
• Able to work independently to achieve goals and objectives, and able to deliver upon the requirements of the role without being directed to on a day-to-day basis.
• Proactive in problem solving and management of various situations that may arise from time to time.
• Strong verbal and written communication skills in order to effectively liaise with customers, retailers and contractors.
• Have strong administrative skills, supported by a strong knowledge in financial reporting and accrual accounting.
• Strong experience in Office Management, ideally with experience in Retail Centre Management administration but not essential.
• Also have a high level of computer literacy across Word, PowerPoint, Excel, Outlook and Microsoft Teams.

Benefits that matter

Our people share in our success. From employee share ownership to career development, we back our people for the long term.

• Wealth: Short and long-term incentives, salary continuance and crisis insurance, employee securities and salary packaging.
• Family: 20 weeks paid primary carers leave, 10 weeks secondary carers leave, parental transition support, school holiday programs.
• Well-being: Sonder 24/7 EAP, Tuesday breakfasts, wellbeing leave, WELL-accredited workplaces and AIA Vitality.
• Learning: On-the-job experiences, 24/7 online learning, mentoring and coaching.
• Leave: Birthday leave, purchased leave, volunteer leave, career breaks, fertility leave, and wellbeing leave.
• Community: Pledge 1%, volunteer leave, workplace giving and dollar matching
  

Why Charter Hall

As Australia’s leading diversified property funds manager, we bring together scale, expertise and a strong performance track record to deliver for our investors. What sets us apart is our active approach – managing funds, assets, leasing and development across Office, Industrial & Logistics, Retail, Diversified and Social Infrastructure to unlock long-term value.

We’re always looking ahead, exploring new ways to connect people, capital and opportunity. Backed by an entrepreneurial, collaborative and customer-focused culture, Charter Hall is a place where talented people can step up, contribute and make an impact.

Learn more: https://www.charterhall.com.au/

Charter Hall is committed to an inclusive recruitment experience where everyone feels respected and supported. If you need adjustments at any stage of the process, let us know and we’ll work with you to make it accessible.

Ready to join us?
Apply now or reach out confidentially to Alex Smout ([email protected]) to help shape what’s next.