Fleet & Technical Services Coordinator

We are seeking a hands-on and proactive Fleet & Technical Services Coordinator to support our senior team with truck, trailer, and refrigeration-related operations. This position will act as a liaison between reefer technicians, shop personnel, and corporate teams, providing technical, administrative, and operational support.

The ideal candidate will have some exposure to the trucking, automotive, fleet, or equipment service industry, along with an interest in technical processes, service coordination, and operational efficiency.

Responsibilities-:

• Technical & Reefer Operations Support
• Coordinate with reefer technicians and shop personnel on equipment issues, service requirements, and repair priorities.
• Assist with monitoring reefer operations, including temperature requirements, readings, sensor checks, and equipment concerns.
• Act as a communication link between technical teams and corporate departments to ensure timely updates and follow-ups.
• Service Coordination & Warranty Support
• Coordinate warranty claims and follow up with manufacturers, dealerships, and service providers.
• Assist with repair coordination, damage inspections, repair estimates, and related documentation.
• Track outstanding service requests, warranty claims, and equipment-related issues through to resolution.
• Administrative, Quality & Productivity Support
• Maintain service records, work orders, warranty documentation, and operational trackers.
• Review service documentation for completeness and accuracy.
• Assist with quality checks and follow up on completed repairs or outstanding issues.
• Monitor shop productivity, including completed work, pending repairs, turnaround times, and open jobs.
• Prepare service reports and productivity summaries for management.
• Follow up with technicians and internal departments to ensure assigned tasks are completed on time.
• General Coordination
• Participate in meetings with technicians, vendors, dealerships, and service partners as required.
• Provide general administrative and operational support to senior management on fleet, shop, and technical matters.