InPlant

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us and get better with every move.

About Us

Ayvens are a leading provider of vehicle leasing and fleet management solutions in Mexico City, committed to helping businesses of all sizes optimize their mobility strategies. With a strong focus on innovation, sustainability, and customer service, we empower our clients to drive efficiency and growth.

Ayvens, a Société Générale Group company, is the new global sustainable mobility brand, born from the merger of ALD Automotive and LeasePlan. The company, a leader in the long-term rental sector, offers rental services and integrated mobility solutions to customers of all sizes, from large to small and medium-sized businesses, from professionals to individuals and public administrations, on the path to zero-emission mobility through innovation and cutting-edge technological services.

Our company culture: Consistently leading by example with our values ​​– Authenticity, Collaboration, Curiosity, and Commitment – ​​is of paramount importance.

Ayvens México City is looking for an InPlant, to serve as the on-site liaison between Ayvens and the client, ensuring smooth daily operations, efficient vehicle management, and consistent compliance with service-level agreements.

Overview

Provides operational assistance to the account management team to ensure efficient handling of client accounts. Coordinates communication between account managers and internal teams, supports follow-up actions for account management activities, and monitors account activities while assisting in tracking KPIs.

The role does require attention to details, organizational skills, ability to follow processes and meet deadlines, and the ability to work collaboratively.

Main Responsibilities

• Coordinate vehicle deliveries, returns, and replacements directly at the client site.
• Maintain accurate inventory records and ensure vehicle availability.
• Address client needs, requests, and concerns promptly and professionally.
• Liaise with internal departments to resolve service or operational issues.
• Ensure all leasing documentation and processes are correctly followed.
• Provide regular reports on fleet performance and service metrics.

Knowledge required:

• Bachelor's degree in LAE, Finance, Engineering, Marketing, or related field.
• Proficient English
• +3 years in commercial support, customer service or administration in the automotive industry or fleet management.
• Experience in handling contractual documentation and leasing operational processes.

Key Competences:

• Punctually and discretion
• Excellent knowledge of city routes and traffic patterns
• Professional demeanour
• Ability to handle VIP employees.

Why Ayvens?  

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.