- Salary
- $16+/hr
- Location
- Landover, MD, MD
- Department
- Marketing
- Experience
- 18+ years
- Education
- High School
- Closing date
- Today
- Source
- GovernmentJobs
Description
Events Staff - $16.50/hr
Carry out assigned tasks and follow event protocols as directed by the Events Shift Manager. Assist with setup, breakdown, and turnover of event spaces to ensure the venue is clean, organized, and ready for each event, at the direction of the Event Manager or Shift Manager. Monitor assigned areas during events and flag any issues to the Shift Manager promptly.
Greet and direct guests, athletes, and visitors, providing a positive and welcoming experience. Handle routine customer inquiries with professionalism, escalating complaints to the Shift Manager as needed. Support crowd flow and wayfinding, helping guests navigate the facility safely. Coordinate with Park Police and the Shift Manager to help maintain a safe and secure environment. Adapt to the varying pace of different events, from fast-paced track meets to slower-paced gymnastics events. Take rest breaks as scheduled and communicate availability status to the Shift Manager. Availability to work scheduled shifts including but not limited to nights and weekends. Attends meetings, and all other required trainings. Performs other related work duties and/or special projects as assigned.
Candidates must be at least 18 years of age, have High School diploma or GED, some college or trade, education/technical training, and or related experience within one of the outlined technical disciplines required. Complete an online application via this job posting. Attend an in-person hiring open house between October 1 - October 31 at the Prince George’s Sports and Learning Complex. Candidates will interview with Events Management team members. Employment is based on successful completion of the required interview and hiring process.
Prior customer service or event/hospitality experience preferred but not required. Strong communication and teamwork skills. Good judgment and problem-solving ability. Ability to follow directions and work well under supervision. Ability to navigate crowds and stand for extended periods. Reliable and punctual with a strong work ethic. A passion for sports and events is a plus.
May be subject to drug and alcohol testing.
Work Schedule- This position is primarily from December to May.
- Heavy workload during indoor track season (December-March), with daily events.
- Events from March to May are primarily on Fridays, Saturdays, and Sundays.
- Events from May to November vary based on the events scheduled in the complex.
- Monday - Sunday open availability; flexible work schedule based on your submitted availability.
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.
Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodation or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411. (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.