- Location
- Remote - US
- Workplace
- Remote
- Type
- Full-time
- Department
- Managed Services
- Seniority
- VP
- Source
- Lever
Description
Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with seven specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value.
Client Success owns the relationship and value-realization discipline for Atmosera's managed services clients after the sale, connecting client priorities to service performance, renewal readiness, and expansion opportunities. The Vice President, Client Success leads the Client Success Manager and Technical Client Success Manager functions and serves as a peer partner to the leaders of Client Operations and Security Operations.
This leader works closely with Sales, Professional Services, Finance, Microsoft alliance stakeholders, and operational leaders to create one connected client experience. Client Success owns relationship strategy, client health, value realization, executive engagement, retention, and renewal readiness.
Skills
AzureGitHubSalesforceServiceNowSOCDevOpsRisk ManagementComplianceSOC 2HIPAA