Senior Engineering Manager - Mobile

Job Title: Senior Engineering Manager – Mobile

Location: Hybrid

Job Type: Full-time

ServiceChannel Managers are the drivers of technology and team excellence, turning ideas into impactful solutions. As Senior Engineering Manager – Mobile, you will lead the team that builds and evolves our mobile product suite: native iOS and Android applications for service-request management and field-technician workflows, the supporting mobile SDKs, and our new React Native (hybrid) initiative. You are responsible for the design and delivery of these solutions, ensuring proven mobile architecture and engineering best practices. Prospective candidates must have deep, hands-on experience in native iOS (Swift) and native Android (Kotlin) development as well as React Native, and experience guiding teams across all three. They must understand secure mobile development, the app release lifecycle, and be able to define and enforce engineering standards across platforms.

Collaborating with global teams, you will provide technical direction, mentor engineers, and shape our strategy for balancing native and hybrid development. Join us to be part of a diverse and inclusive work environment, where innovation, leadership, and collaboration drive success.

Key Responsibilities

• Lead multiple teams and tech leads; set org-level goals, structure and operating cadence, and be accountable for the combined delivery, quality and reliability outcomes.
• Set multi-year technical vision and architecture direction for the product area; establish architecture governance, design reviews and engineering standards across teams.
• Represent engineering to senior and executive leadership; communicate status, risks, trade-offs and strategy clearly, and influence cross-organization priorities and dependencies.
• Drive organization-wide engineering excellence: quality, security, reliability, cost efficiency and developer-experience programs with measurable targets.
• Lead complex cross-team and cross-region programs, resolve conflicts and escalations, and foster a culture of ownership, inclusion and continuous improvement.
• Own commitments and delivery outcomes for the mobile team(s), ensuring predictable and high-quality execution across iOS, Android and React Native.
• Define and drive the mobile technical strategy, including when to use native vs. React Native, and lead the incremental adoption of React Native alongside existing native apps and SDKs (brownfield integration, shared modules, migration paths).
• Translate product and business goals into clear technical deliverables and execution plans.
• Mentor and coach team members, supporting their professional growth; build cross-platform skills so engineers can work effectively across iOS, Android and React Native.
• Ensure feature and quality parity across platforms and applications; drive reuse of shared components, design systems and SDKs.
• Own the mobile release lifecycle: CI/CD, code signing, App Store / Google Play submissions, phased rollouts, feature flags, hotfixes, and OS/SDK version upgrades (new iOS, Android and React Native releases).
• Monitor delivery and app-health metrics (velocity, crash-free rate, ANRs, startup time, app size, ratings, adoption) and take corrective action when needed.
• Act as the primary technical and delivery point of contact for product, business, and leadership stakeholders; partner closely with Product Management and Design to shape roadmaps and manage expectations.
• Lead collaboration with backend, DevOps, QA, security and customer-support teams; coordinate API contracts and versioning with backend teams.
• Own the quality of customer-facing mobile SDKs, including API design, versioning, documentation and backward compatibility.
• Drive offline-first, sync, performance, accessibility and localization standards across apps.
• Continuously improve engineering processes; drive adoption of best practices around incident management, postmortems and root-cause analysis.
• Ensure compliance with security, privacy and regulatory requirements (secure storage, authentication, certificate handling, data protection, store policies).
• Conduct regular 1-on-1s, own performance management (goal setting, mid-cycle check-ins, annual reviews), and plan team capacity to meet roadmap commitments while avoiding burnout.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline.
• Minimum of 11 years of hands-on experience in mobile development, including significant production experience in both native iOS and native Android, and at least 1–2 years with React Native (or a demonstrated track record of rapidly leading hybrid adoption).
• 4+ years of experience leading engineering teams, including at least 2+ years managing teams (people management, technical leadership and delivery ownership), with a track record of hiring and developing leaders.
• Strong analytical and problem-solving skills, with keen attention to detail.
• Executive-level communication and stakeholder management skills; excellent communication, collaboration and interpersonal skills, with the ability to work effectively in cross-functional and global teams.

Required Technical Skills

• iOS: Expert in Swift (Objective-C a plus), UIKit and SwiftUI, Xcode, Swift Package Manager / CocoaPods, Core Data or equivalent persistence, and linting tools such as SwiftLint.
• Android: Expert in Kotlin, Jetpack Compose, Android Jetpack libraries, Gradle (Kotlin DSL) and multi-module architectures, dependency injection, coroutines/Flow, and performance tooling such as baseline profiles.
• React Native: Strong experience with React Native, TypeScript/JavaScript, React fundamentals, native modules/bridges, and integrating React Native into existing native iOS and Android apps.
• Solid understanding of mobile architecture patterns (MVVM, Clean Architecture, modularization) and strong grasp of coding best practices and scalable design.
• Experience building and maintaining reusable mobile SDKs/libraries distributed to internal or external consumers.
• Hands-on experience with mobile CI/CD (GitHub Actions, Fastlane or similar), app signing, App Store Connect and Google Play Console.
• Solid understanding of the SDLC and familiarity with tools such as JIRA and GitHub.
• Knowledge of mobile security best practices (secure storage, Keychain/Keystore, certificate pinning, OWASP MASVS).

Preferred Skills & Experience

• Experience with Firebase (Crashlytics, Analytics, Remote Config, Cloud Messaging)
• Experience with mobile observability and monitoring (crash reporting, APM, logging) and data-driven app-health management.
• Experience migrating native apps to React Native or Kotlin Multiplatform / other cross-platform approaches.

Fortive Corporation Overview

Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About ServiceChannel

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About ServiceChannel

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].