Administrative Specialist II

Department of Public Health Seattle & King County is seeking to hire one Career Service Administrative Specialist II to join our vibrant and diverse team at Jail Health Services! The Administrative Specialist II will provide specialized technical, program-specific information that requires limited interpretation of established policies, procedures, and other relevant sources to internal and/or external customers over telephone, in writing and/or in person. This position requires the processing and scanning of a high volume of medical documents into an Electronic Health Record system. This position is responsible for safely performing a variety of skilled work including distributing materials throughout multiple units in Jail Health Services (JHS). This position will also perform support activities for multiple disciplines in high-volume healthcare settings as part of Jail Health Services.

Background

Health Information Management

Note: This recruitment will be used to create an eligibility pool to fill additional Career Service, Term-Limited Temporary (TLT), or Special Duty Assignment (SDA) vacancies that may occur over the next six months.

 Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Work Schedule

Non-Exempt

The typical schedule is offered as five days a week for 8 hours, or four days a week for 10 hours. Specific days and times of the shift will be determined by the hiring manager and candidate.

This position is primarily located at King County Correctional Facility, located at 500 5th Ave, Seattle, WA 98104. The secondary location is at the Maleng Regional Justice Center, located at 620 W James St. Kent, WA 98032.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. 

• Process and scan a high volume of medical documents into an Electronic Health Record system.
 • Triage a high volume of telephone calls from the public may deal with sensitive and/or potentially volatile situations.
 • Utilize Microsoft Windows-based software and accurately enter data into multiple databases that include complex text and numbers.
 • Pickup, deliver and stock documents, which entail navigating throughout a multi-story building using stairs, utilizing a stocking cart, and lifting items up to 40 pounds with or without accommodations.
 • Participate as a member of Jail Health Services Health Information Management (HIM) Team.
 • Train other Administrative Specialist lls in processes and procedures.
 • Handling patient registration.
 • Managing insurance processing activities.
 • Other duties as assigned.

Minimum Qualifications: 

• Proficiency in Microsoft Windows Office.
• Demonstrated data entry skills with at least 95% accuracy.
• Basic accounting and mathematics.
• Commitment to equity and social justice.
• Communicate effectively both orally and in writing.
• Maintain confidentiality on sensitive matters and follow patient HIPPA privacy rule.
• Demonstrated ability to use office equipment including fax machine, copiers, scanner, label maker, and printers.
• Ability to work independently and in an organized manner.
• Demonstrated ability to prioritize and complete multiple tasks simultaneously.
• Demonstrated team collaboration creating a constructive and welcoming environment.
• Ability to push, pull or move items greater than 40 pounds, with or without accommodation.
• Ability to reach above head, kneel, bend, stoop, push a cart and navigate throughout a multi-story building using stairs and to walk greater than 300 yards.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health position 

Desired Qualifications: 

• Experience working in a correctional facility.

• Experience using an electronic health record system.

• Experience working within a healthcare organization.

• Experience working in Health Information Management.

• Experience with administration, customer service, patient registration or similar fields.

• Experience with insurance processing.

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Application Process

If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact your Recruiter.

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Who May Apply

All eligible applicants

The following items are required to be considered for this vacancy:

NEOGOV Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)

Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

(Please note: Cover letters, resumes, and additional attachments will not be reviewed as part of the evaluation process if not outlined as a required application material as outlined above). 

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Necessary Special Requirements

The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.

The selected candidate must be able to pass a thorough background investigation and, but findings may not necessarily disqualify an applicant for employment.

For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en. 

Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.

Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.

When Public Health responds to an emergency, and in accordance with relevant CLA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department. 

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. 

Additional Information 
 Public Health - Jail Health Services follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution.

Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or,

Has been civilly or administratively adjudicated to have engaged in the activity described above.

Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.
The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.

Union Membership

PROTEC17