CASHIER/RECEPTIONIST 

A leading organization is seeking to identify an upbeat, detail-oriented, multi-tasking Cashier/Receptionist with excellent phone etiquette and strong customer service skills.

Duties and Responsibilities

• Greeting customers in a pleasant and professional manner

• Resolving customer complaints and providing accurate information

• Receiving payments by cash, cheque, credit or debit card; issuing receipts and making change

• Reconciling cash daily

• Maintaining and filing Cash Receipt Journals

• Answering and directing calls; relaying messages promptly

• Assisting customers with inquiries over the phone

• Assisting management with various clerical duties as needed

• Responding to emails professionally and promptly

• Preparing and providing quotations to customers

• Communicating with internal departments to ensure orders are completed on time

• Maintaining high customer satisfaction standards

Required Qualifications and Skills

• High school graduate; preferably with CSEC English and Math

• One to two years of previous cashier/receptionist experience (preferred)

• Strong communication and time management skills

• Excellent customer service and satisfaction skills

• Clean background record

• Working knowledge of Microsoft Office Suite