Manager Operations, Community Relations

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Job Description Summary

The Manager Operations, Community Relations is the public face of the School Construction Authority for an assigned geography in New York City. The successful candidate will be responsible for developing and maintaining relationships with stakeholders, including the Department of Education, local schools, community boards, community and parent advocacy groups, elected officials, UFT officials, and others to maximize understanding of and support for Authority projects.

Job Description

Responsibilities include:

• Serve as a liaison for the SCA in assigned geography, representing the Authority in meetings related to planned or ongoing SCA projects.
• Collaborate across all SCA departments on all phases of a project, from design through construction. Assists with engagement of UFT chapters, principals, neighbors, elected officials, and community groups to address concerns. Make regular visits to active construction sites.
• Maintain relationships with Community Education Councils, Community Boards, Civic Associations, and neighborhood groups. Keep local entities informed on the progress of SCA activities.
• Assist with the development and coordination of strategies for the SCA which serve to foster, maintain, and deepen effective relationships with key constituencies, including community groups, elected officials, and community organizations.
• Coordinate with elected officials and staff, providing them with up-to-date reports on activities in their district, on an ongoing basis.
• Coordinate agency correspondence, including notice letters to neighbors and responses to elected official inquiries.
• Assist Communications Director in gathering information and planning groundbreaking and project completion ceremonies. Assist in special events and activities as needed.
• Attend and assist in facilitating at public hearings on new sites. Manage and oversee design presentations to the local community and elected officials. Brief and present to Community Education Councils on the Capital Plan and any amendments.
• Problem-solves issues arising from external stakeholders, including elected officials and their staff, Community Education Councils, community organizations and associations as well as members of the Department of Education.

Minimum Qualifications:

• Baccalaureate Degree
• Eight years of full time diverse experience working in community or government relations, community organizing, urban planning, housing policy or management or a related field; four years must have been in a supervisory/managerial capacity or a satisfactory combination of education and experience

Preferred Education/Experience:

• A minimum of 4 years of work experience in community or government relations, community organizing, urban planning or a related field.
• Excellent written and oral communication skills, an understanding of the importance of timely follow up, and attention to detail.
• Must maintain composure and be able to perform effectively in challenging situations.
• Detail- and results-oriented and able to multi-task various projects with competing deadlines.
• Seasoned interpersonal skills with the ability to adapt messaging to a diverse audience of constituents to develop and maintain long-term relationships.
• Proficiency with Microsoft Office products, including PowerPoint.
• Strong dedication to teamwork. Evening work is occasionally required.
• Multilingual candidates are preferred.

 

Civil Service Classification: Competitive  

 

Posting End Date: 11/26/2026

 

Salary Range: $140,000 - $145,000

 

Education

Baccalaureate

Certifications (if required)

Work Experience

Six years of full time experience in project management, design, construction, operations, administration, architectural, or mechanical/plumbing estimation or a related field; four years must have been in a supervisory (supervision of subordinate employees) or management (manage a function, unit, or process) capacity; or a satisfactory combination of education and experience.

It is the policy of the New York City School Construction Authority (NYCSCA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizen status, physical or mental disability, race religion, creed, gender, sex, sexual orientation, gender identify and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, the NYCSCA will provide reasonable accommodations for qualified individuals with disabilities.

The New York City School Construction Authority participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:

https://www.e-verify.gov/employees