- Workplace
- Remote
- Type
- Full-time
- Department
- Sales
- Seniority
- Lead
- Source
- RecruiterFlow
Description
HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next independent contracting opportunity.
Job Title: Remote Sales Lead (100% Work From Home)
Location: Remote from Latin America
Position Type: Full-time
Salary: $1,800 USD/month base salary + $5 USD commission per new membership sale
Schedule: ~40 hours/week, aligned with US Pacific Time / PT business hours, including peak weekday late morning/evening shifts and weekend availability
Job Overview
The Role
Key Responsibilities
Speed-to-Lead & High-Volume Outbound Cadence
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Contacts new web and ad leads via phone calls, Podium text messages, and emails within minutes during open sales hours to book trial classes.
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Executes a strict multi-touch follow-up cadence (Days 1, 3, 8, 12, 20, 45, and 75) for all open leads, executing 50+ outbound phone calls daily alongside customized texts and voicemails.
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Confirms scheduled trial bookings the day prior to elevate trial show rates, and rapidly rebooks no-show prospects.
Post-Trial Conversion & Membership Closing
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Reviews daily center After Action Reports (AARs) to identify non-closing trial families and conducts follow-up calls within 24 hours.
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Addresses common parent objections (spouse decisions, schedule conflicts, program comparisons) using an assertive, consultative closing approach.
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Processes month-to-month and 6-month membership enrollments directly within Glofox—applying promotion rules, confirming jersey sizes, and scheduling class times.
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Leads win-back campaigns targeting past trials and end-of-month leads, while supporting member retention and save calls as requested.
CRM Hygiene, Telemetry & Cross-Functional Operations
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Maintains real-time accuracy across Glofox (CRM/billing), Podium, sales tracker spreadsheets, and internal knowledge bases (Lighthouse).
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Submits comprehensive daily End-of-Day (EOD) reports in Slack covering call volume, completed cadence steps, booked trials, conversions, and follow-up pipelines.
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Clears Podium text inboxes daily, routing member-service inquiries to in-center management while retaining sales communications.
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Participates in bi-weekly all-hands sales meetings, collaborating with center directors, assistant managers, and coaching staff.
Qualifications, Skills and Key Competencies
Required Qualifications
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Phone & Inside Sales Closing Experience: 2+ years of successful phone sales or inside sales experience with direct closing accountability (experience in B2C sales, fitness memberships, education, or subscription services strongly preferred).
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High-Volume Outbound Discipline: Demonstrated track record executing high-volume outbound calling (50+ calls daily) and multi-channel text/email follow-up cadences.
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Objection Handling & Consultative Closing: Strong ability to navigate parent objections, assume the sale confidently, and guide families toward enrollment decisions.
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CRM & Sales Software Proficiency: Hands-on experience working with CRM platforms (Glofox, HubSpot, Salesforce), messaging platforms (Podium), Slack, and Google Workspace (Sheets tracker).
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Fluent English Communication: Warm, fluent, and persuasive spoken and written English skills to connect empathetically with North American parents and center leadership.
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Schedule & Shift Flexibility: Full availability to work 40 hours per week on US Pacific Time (PT), including weekday late mornings/evenings and weekend shifts (Saturday/Sunday) to engage families during peak reachable hours.
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Remote Workspace Infrastructure: High-performance personal computer, HD webcam, noise-canceling headset, dedicated quiet home workspace, and enterprise-grade high-speed internet connection.
Preferred Qualifications
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Direct sales experience within children's enrichment, sports academies, tutoring, gyms, or membership-based businesses.
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Hands-on experience using Glofox, Podium, Homebase, or Looker reporting dashboards.
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Conversational or fluent Spanish language skills to support bilingual parent demographics.
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Direct parenting experience or professional experience working with youth programs.
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication.