Resident Coordinator - Yellowstone National Park

Overview

 

Live. Work. Explore. as a part of our Housing and HR team in Yellowstone National Park!

 

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As the Resident Coordinator, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly.

 

Job Summary:

As a Resident Coordinator you will have two primary responsibilities. Upkeep of dorm appearances (cleaning public areas inside and outside of dorms), prepare rooms, provide linen, and deep cleaning. Second will be to establish a positive, professional working relationship with all residents and strive to create and maintain a sense of ownership and community within the dorm they supervise.

 

The Details:Position Type: SeasonalSeason Dates: April 2027 - November 2027Pay: $18.00/hr

 

Life in Yellowstone: 

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program 

Benefits: 

• Xanterra offers competitive benefit programs and services for eligible employees. For more information, click here. 

Responsibilities

• Build positive relationships with residents by providing excellent customer service, clear expectations, and a welcoming living environment.
• Plan and support community-building activities that promote engagement, respect, and inclusivity.
• Maintain high standards of cleanliness, housekeeping, and facility upkeep throughout residence areas.
• Ensure residence safety through inspections, compliance monitoring, and collaboration with Security.
• Manage housing records, key control, reporting, and other administrative responsibilities accurately and confidentially.
• Address resident concerns professionally, escalate issues appropriately, and serve as a positive role model while enforcing company and housing policies.
• Other duties as assigned.

Qualifications

• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently and collaboratively while maintaining professionalism in stressful situations.
• Skilled in conflict resolution, de-escalation, and sound decision-making.
• Proficient in Microsoft Office applications, basic computer systems, and company-issued technology.
• Knowledge of dormitory policies, company procedures, and National Park regulations.
• Strong administrative, record-keeping, time management, and confidentiality practices.

Physical Requirements include:

• Able to work at high elevations and navigate housing and office facilities, including stairs and uneven terrain.
• Capable of standing, walking, or sitting for extended periods, including walking up to one mile.
• Comfortable working in varying outdoor conditions, including snow, ice, and uneven surfaces.
• Able to lift and carry up to 50 pounds.

 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.