Technology, Innovation & Data Officer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Resort Maldives at Kuda Huraa prides itself on the commitment to the Golden Rule philosophy “Treat Others as you wish to be treated” and strives to provide the best possible experience for both our guests and employees. Due to the importance that we place on our employees’ well-being, The Four Seasons has been listed in the FORTUNE Magazine as one of the “100 Best Companies to Work For” rankings ever since 1998. The Four Seasons Resort Maldives at Kuda Huraa is a colorful Garden Island with all the charm and intimacy of a traditional Maldivian Village. Located just 25 minutes by speedboat from the airport, the island’s accommodations, restaurants and recreational facilities are all close at hand, arranged around a beautiful central promenade lined with borders of bougainvillea, frangipani and hibiscus flowers.

What you will do:

• Provide day-to-day technical support for team members and guests, ensuring a seamless technology experience across the resort.

• Support and maintain key hotel systems, including Property Management Systems, Point of Sale platforms, internet services, telephony, servers, and network infrastructure.

• Assist with user account administration, system configuration, troubleshooting, backups, upgrades, and security monitoring.

• Deliver support for desktop operating systems, audio-visual equipment, meeting spaces, and conference services.

• Help ensure the availability, performance, and reliability of mission-critical systems through proactive monitoring and problem resolution.

• Collaborate with departments, Home Office teams, and external vendors on technology initiatives and projects.

• Support network, server, and Active Directory administration while maintaining Four Seasons technology and security standards.

• Assist with technology implementations, system enhancements, and continuous improvement projects across the resort.

• Maintain accurate documentation and follow established internal controls, quality standards, and service level expectations.

• Contribute to a culture of exceptional service, teamwork, professionalism, and continuous learning.

 

What you bring:

• 2–4 years of experience in a luxury hotel or resort environment.

• A background in Information Technology, Systems Administration, or a related field, supported by relevant education or certifications.

• Strong technical troubleshooting skills with knowledge of Microsoft technologies and IT infrastructure.

• Familiarity with network environments, systems administration, and automation tools; experience with Microsoft Power Automate is an advantage.

• Excellent English communication, numerical, and problem-solving skills.

• A service-oriented mindset with strong interpersonal skills and the ability to work collaboratively across departments.

• High levels of professionalism, integrity, and a passion for delivering exceptional guest and employee experiences.

 

 

What we offer:

• Exceptional career growth opportunities within Four Seasons in the Maldives and across our global portfolio.
• Competitive salary package plus monthly service charge.
• Shared furnished accommodation.
• Complimentary meals in our Employee Restaurant.
• World-class training, learning, and development opportunities.
• Access to our Employee Gym, outdoor sports facilities, and fully equipped Employee Lounge.
• Complimentary Wi-Fi in employee living areas and lounge facilities.

Schedule & Hours:

• This is a full time position

• 48 hours a week with one day off