Specialist Solution Engineer

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.

The Role

Come join the Salesforce Analytics Solution Engineering team and become the senior technical voice of Tableau for our SMB customers across EMEA.

As a Senior Analytics Specialist Solution Engineer, you will partner with Account Executives, Analytics sales specialists, and customers to win and grow Salesforce's analytics business across Small Business and Growth Business accounts. You will cover the full analytics portfolio: Tableau Cloud, Tableau Server, Tableau Next, and CRM Analytics, plus the power of the Tableau platform on Data 360 and Slack. You will show customers how to see, understand, and act on their data, including through agentic experiences.

SMB is fast and high-velocity. You will run many conversations at once, move quickly from discovery to a live demo, and help customers reach value without long enterprise sales cycles. As a senior member of the team, you are expected to operate with little oversight, set the technical standard for the region, and help the people around you grow. You are not just supporting the deal. You are helping drive it, and you share ownership of the number.

What You'll Do

* Own the technical sale for analytics in SMB EMEA. Lead discovery, define the technical strategy, and win the technical decision across Tableau Cloud, Server, Next, and CRM Analytics.

* Drive revenue alongside your AEs. Help qualify and build pipeline, shape deal strategy, contribute to forecast accuracy, and move opportunities to close. You are accountable for results, not just activity.

* Demo live and build hands-on. Deliver compelling, tailored demos and rapid prototypes for audiences from analysts to business owners to C-level executives. You are happiest with your hands on the keyboard.

* Tell the story of the platform. Make complex architecture simple and engaging, showing how Tableau, Data 360, Slack, and agentic experiences connect to turn data into decisions and action.

* Advise on data and analytics architecture. Understand each customer's data landscape and advise on how Salesforce and Tableau solutions fit into it.

* Solve ambiguous problems. Take messy business challenges, define the problem, size the opportunity, and recommend practical next steps.

* Bring clarity to customer decisions. Evaluate solution options, align stakeholders, and build consensus, including guiding customers between Tableau Cloud, Server, Next, and CRM Analytics.

* Show agency. Spot gaps in process, content, demo assets, or a deal, and fix them before anyone has to ask.

* Mentor and multiply. Coach newer SEs, share reusable demos and assets, run enablement sessions, and make the whole region better. Help shape how the SMB EMEA analytics team operates.

* Partner across the business. Work with Sales, Product, Professional Services, and partners, and bring customer and field feedback back to Product.

* Stay current. Complete the product, sales, and certification training needed to stay sharp on a fast-moving portfolio.

* Travel occasionally for customer engagements and team events.

What We're Looking For

Required

* A technical degree (Computer Science, Software Engineering, MIS, Data Science, or similar) or equivalent experience. We evaluate experience against the core competencies of the role, including work, leadership, military, and volunteer experience.

* [6+ years of professional experience, including 4+ years in a solution engineering, sales engineering, BI/analytics consulting, or data analyst role]

* Deep, hands-on experience with Tableau, CRM Analytics, or Tableau Next, including data visualization, dashboarding, and self-service analytics best practices, plus strong knowledge of relational databases, data modeling, and web technologies.

* A track record of influencing and closing technical sales, with experience owning the technical win in a deal.

* Agency: you see a problem and fix it before anyone schedules a meeting about it.

* Builder mindset: deep technical aptitude and a strong preference for building, configuring, and demoing yourself.

* Numbers focus: revenue belongs to SEs too. You are comfortable owning outcomes, working a pipeline, and being measured on results.

* Storytelling: exceptional presentation and communication skills, including the ability to make complex architecture simple. You are a strategic problem solver, comfortable engaging technical, business, and executive audiences.

* Team-first mindset: you collaborate well, lift up those around you, and are comfortable mentoring others.

* Fluency in English.

* Valid passports and/or residency to travel occasionally across Europe for work.

Preferred

* Additional languages: fluency in one or more of Spanish, French, or German (or another EMEA language) is a bonus.

* Previous experience as a solution or sales engineer or consultant at a CRM, analytics, or BI company, or in a similar customer-facing technical role.

* Current Tableau and Salesforce certifications (e.g. CRM Analytics, Data 360 / Data Cloud).

* Experience across the analytics portfolio: Tableau Cloud, Server, Next, and CRM Analytics.

* Familiarity with Data 360, Slack, and AI/agentic use cases in analytics.

* Familiarity with AI/ML fundamentals and how analytics platforms surface AI-driven insights (e.g. predictive analytics and agentic AI).

* Experience building with AI tools (e.g. Claude, Cursor, ChatGPT) as part of your demo and prototyping toolkit.

* Experience with SQL and data modeling across structured and semi-structured data.

* Basic programming or scripting experience (Python, JavaScript, HTML, or similar).

* Experience with design thinking, persona-based discovery, or workshop facilitation.

* Experience selling to SMB or in high-velocity, transactional sales motions.

* Experience mentoring or leading enablement for a team.

How We Work

* Builder mentality: we show up with working demos and real solutions, not just slides.

* Customer obsession: we go deep on customer problems before prescribing solutions.

* Peer teaching: we share what we learn, internally, with customers, and at industry events.

* Ownership: we see problems and fix them, and we share responsibility for the number.

Why Join Us

Salesforce Analytics is a key innovation driver in the agentic world, and it is as much a philosophy as a suite of tools. We help people turn data into something visual and understandable so they can make better decisions. You will sit at the center of the customer lifecycle, working with customers, Product, and Professional Services, and your work will be visible. Our values (trust, customer success, innovation, equality, and sustainability) guide everything we do.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.