Enrollment Advisor

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Job Title:  

Enrollment Advisor

Agency:

Gwinnett Technical College

Job Requisition ID:

JR0000007982

Shift:

Not Applicable (United States of America)

Compensation Details:

$54,080/YR

Job Description:

This job is a full-time, benefited, FLSA Exempt position in the Student Affairs Division that reports to an Enrollment Manager and the Executive Director of Enrollment Support. This position reports to the Lawrenceville Campus

 

Salary: Targeted salary is commensurate with education and experience not to exceed the budgeted amount of $54,080.00/year.

 

Schedule: Monday- Thursday between 8:00am- 6:30pm, and Friday between 8:00am- 4:00pm.  Occasional Saturdays and some evenings.  Schedule is subject to change.  Flexibility is a must.

 

Minimum Qualifications (Job Code 11130): Associate's Degree from an academic institution accredited by an institutional accrediting agency recognized by the United States Department of Education*and* Three (3) years of related experience. 

Preferred Qualifications: 

Demonstrated knowledge of Financial Aid, Records, Admissions and/or Academic Advisement, with experience in interpreting academic policy and procedures; compiling and analyzing student academic information and records.  Work experience using Banner student information system for Financial Aid, Records, Admissions and/or Academic Advisement purposes.

Excellent interpersonal, written, and verbal communication skills; experience working with diverse student populations; and the ability to work effectively and collaboratively with internal constituents (faculty, administrators, and staff). Exceptional customer service, organizational and analytical skills.  Strong computer skills to manage student record system (Banner), Crystal Reports, Degree Works, and Microsoft Office. 

Technical Skills and Competencies:

Knowledge of Student Services functions, policies and procedures; Quality customer service principles and practices; Knowledge of administrative procedures; Display professional demeanor and appearance; Sustain a positive attitude; Assert good interpersonal skills; Demonstrate critical thinking and problem-solving abilities; Preserve attention to detail and accuracy; Research and collect data; Express initiative and adaptability; Maintain high stress tolerance; Uphold commitment to the Gwinnett Tech community.

 

Certain positions are subject to pre-employment and random drug testing. Refusal to take the test or a positive result will lead to separation and a 2-year ineligibility period for state employment. 

Additionally, for any employment offer that includes a required drug test, the test must be completed within 48 hours. Failure to comply will result in the offer being rescinded and a 2-year ineligibility period for state employment. 

 

Job Description Summary:
Under the leadership of an Enrollment Manager and the Director of Enrollment Support, an Enrollment Advisor provides enrollment support services for a diverse student population. Enrollment Advisors function as part of a team consisting of faculty, Admissions, Records, Financial Aid, and Academic Advisement. The advisement process includes orienting students to GTC’s academic structure and policies; assisting students with admissions processes, registration related issues and processes, comprehensive academic planning, financial aid; scheduling of courses; coordinating efforts between faculty, staff, and student to facilitate student success; and referring students to professional support services offered through GTC and Atlanta metro counties.  Other duties may be assigned by the Enrollment Advising Manager or the Executive Director for Enrollment Support. Display a high level of effort and commitment to performing work; operate effectively within the organizational structure; demonstrate trustworthiness and responsible behavior. Demonstrate eagerness to learn and assume responsibility; seek out and accept increased responsibility; display a "can do" approach to work. Show persistence and seek alternatives when obstacles arise; seek alternative solutions; do things before being asked or forced to by events. Work within the system in a resourceful manner to accomplish reasonable work goals; show flexibility in response to process change and adapt to and accommodate new methods and procedures. Accept direction and feedback from supervisors and follows through appropriately. Work when scheduled; begin and end work as expected; call in according to policy when arriving late for work or when absent; observe provisions of Fair Labor Standards Act; observe policies on break and lunch periods; use work time appropriately.

 

 

Duties/Responsibilities (Percentage of Time)

Provide outstanding customer service and advisement to customers through face-to-face, telephone, and electronic media. (75%)

Assist with registration and graduation activities. (15%)  

Assist with the design and execution of special events, projects and activities as requested.(5%)

Perform other duties as assigned in the fulfillment of the needs, philosophy, and purpose of Gwinnett Technical College (5%)

 

Physical Demands: (Frequency)

 

(N)Never, (O)Occasionally or (C)Constantly 

Requires operation, access, or control of financial resources. (N)

Requires having a P-Card. (N)

Driving is a responsibility of this position. (N)

This position will have direct interaction or care of children under the age of 18 or direct patient care.   (O)

This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications). (C)

This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation. (O)

This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation. (O)

This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation. (O)

This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation. (C)

This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation. (N)

Operating motor vehicles or heavy equipment with or without reasonable accommodation. (N)

Noisy environments. (O)

Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation. (N)

Light work that includes moving objects up to 20 pounds with or without reasonable accommodation. (O)

Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation. (N)

Work in outdoor elements such as precipitation and wind. (N)

Assessing the accuracy, neatness and thoroughness of the work assigned. (C)

  

Applications are reviewed on a rolling basis, and Human Resources may begin scheduling interviews as applications are received. This position will remain open until a successful candidate has been selected and hired. Applicants are encouraged to apply as early as possible, as the interview process may begin before all applications are reviewed. Only candidates selected for further consideration will be contacted for an interview. Submission of an application does not guarantee an interview.

As set forth in its student catalog, Gwinnett Technical College complies with the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. The following person has been designated to manage inquiries regarding the non-discrimination policies: Lisa Richardson, Title IX, and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100/A, Room 515, Lawrenceville, GA 30043, 678-226-6691, [email protected].

Minimum Qualifications:

Bachelor's degree in a related field and Two (2) years of related work experience.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.