Maintenance Supervisor - Citizen

What you’ll do - Includes but are not limited to:

General Maintenance Duties: 

• Oversee all aspects of property maintenance, including preventive, corrective, deferred, and emergency maintenance.
• Prepare or assist in preparing market-ready apartments (painting, carpet cleaning, repairs, housekeeping) within 3-5 days of vacancy.
• Perform preventive maintenance tasks and maintain detailed records.
• Ensure accurate inventory control of tools, equipment, and supplies.
• Use and enforce the use of personal protective equipment (back belts, goggles, gloves, etc.).
• Conduct apartment move-in and move-out inspections as directed by site management.
• Ensure timely completion of maintenance requests (within 24 hours unless delays are communicated to residents).
• Adhere to monthly preventive maintenance directives for lighting, fire safety, pool/spa, life safety hazards, and signage.
• Maintain familiarity with and post maps of utility shutoffs and sewer cleanouts; ensure staff is trained accordingly.
• Control expenses and seek approval from the Community Manager for expenditures.
• Perform on-call emergency services as required.
• Ensure community curb appeal and cleanliness, including grounds, laundry rooms, pools/spas, recreation rooms, and common areas.
• Comply with injury and illness prevention policies, including maintaining Material Safety Data Sheets (MSDS).

Leadership and Administrative Functions:

• Supervise, train, and evaluate maintenance staff.
• Collaborate with the Property Manager to hire, train, and review maintenance personnel.
• Coordinate activities between management and maintenance teams.
• Uphold high standards of resident service and relations.
• Monitor and assist with capital improvement projects.
• Recommend measures to improve operations, safety, and quality of service.
• Conduct monthly safety meetings and enforce safe work practices.
• Ensure compliance with Fair Housing laws and standards.
• Maintain open communication with the Property Manager and other staff, promptly reporting maintenance issues or safety deficiencies.
• Responsible for ensuring the timely and accurate submission of time sheets for their team. 

Supervisory Responsibilities

• Supervise maintenance staff in accordance with organizational policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning work, evaluating performance, and resolving issues.

What you will need:

• 1+ years of Property Maintenance Experience is preferred.
• Prior Supervisory experience is required.
• One-year certificate from college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
• Proficient at Microsoft Office, including Word and Excel.
• Minimum of 1 year experience working on a PC.

Who you are:

• Focused with high attention to detail
• Curious and proactive
• Growth-oriented and well-organized
• Disciplined and self sufficient
• A strong communicator
• Tech savvy

What’s in it for you:

We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:

• Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
• Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
• Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
• Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
• Work Model – Strong support for a  work-life balance while keeping you connected and engaged.
• Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.