Manager - Talent Assessments SME

## Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

## About this Role

We are seeking an experienced Talent Assessment Specialist to support the adoption and delivery of Vodafone's global talent assessment framework across markets. Based in VOIS India, this role works in a global, matrixed environment and partners with market and Group stakeholders to design, implement and continuously improve assessment approaches for Frontline, Early Careers and Experienced Hires.

The role combines specialist assessment expertise, programme management and stakeholder engagement. You will help select appropriate assessment tools, design assessment centres, strengthen inclusive assessment practices and explore emerging assessment technologies, including AI-enabled approaches, while maintaining evidence-based decision-making and appropriate human oversight.

## What you’ll do

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• Lead the design, implementation and continuous improvement of talent assessment approaches for Frontline, Early Careers and Experienced Hires, working collaboratively with Group and market teams.
• Design assessment centres aligned with organisational levels and specific role requirements, and support the delivery of clear, actionable assessment feedback.
• Identify and select appropriate assessment tools and methodologies across organisational levels, while embedding inclusive assessment practices, monitoring adverse impact and strengthening quality assurance.
• Deliver complex assessment projects across systems and processes, managing scope, plans, risks, dependencies, testing, launch and transition into business-as-usual operations.
• Drive awareness, engagement and adoption of assessment tools across markets, partnering with senior stakeholders and building capability through training on assessment tools and methodologies.
• Track assessment demand, usage and delivery performance, using relevant information to support governance and continuous improvement.
• Research, evaluate and pilot emerging assessment methods and technologies, including AI capability, readiness, judgement and application, while maintaining robust evidence and appropriate human oversight.
• Partner effectively with third-party assessment providers and contribute to evaluating product and solution performance.

## Who you are

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• You bring 7–10 years of experience across talent assessment, organisational development and programme management, with practical experience of assessment design, tool selection, implementation and feedback.
• You have strong expertise in assessment methodologies, assessment tools and the programme management of assessment centres.
• You have successfully delivered complex, large-scale projects within global, virtual and matrixed organisations.
• You can engage senior stakeholders, communicate strategic priorities clearly, build consensus and demonstrate the value of assessment solutions.
• You have experience working with multicultural teams across geographies and time zones.
• You are comfortable analysing information, identifying gaps and risks, applying independent judgement and recommending practical solutions.
• You are fluent in spoken and written English.
• You have expert proficiency in Microsoft Office tools, particularly PowerPoint, Word and Excel.

## Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

## What's in it for you

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• Opportunity to contribute to a global talent assessment framework and influence its adoption across Vodafone markets.
• Exposure to a diverse range of assessment programmes supporting Frontline, Early Careers and Experienced Hires.
• Collaboration with senior learning, HR and market stakeholders in a global and matrixed environment.
• Opportunity to research and evaluate emerging assessment methods and technologies, including the responsible application of AI in talent assessment.
• Experience partnering with specialist third-party assessment providers and evaluating assessment solutions.

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## What skills you will learn

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• Deeper expertise in designing and implementing global talent assessment frameworks.
• Advanced capability in assessment centre design, implementation and evaluation.
• Experience evaluating emerging assessment technologies and responsible AI applications in talent assessment.
• Stronger skills in global stakeholder engagement, assessment governance and adoption.
• Enhanced capability in managing complex, cross-market assessment programmes from initial scoping through implementation and transition to business-as-usual operations.

## VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

## Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

## Alert

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## Follow us on social media

LinkedIn: https://www.linkedin.com/company/vois/

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Instagram: https://www.instagram.com/voisglobal/

You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2