- Salary
- $50k – $90k
- Location
- Los Angeles, CA
- Type
- Full-time
- Department
- Sales
- Source
- Paylocity
Description
Description
- Engage with customers and establish a positive rapport to understand their vehicle needs and preferences through phone calls, emails, and online chats.
- Respond to online inquiries promptly and professionally.
- Utilize various online platforms and tools to generate and manage leads.
- Provide detailed information about various car models, features, pricing, and options to help customers make informed decisions.
- Conduct test drives to showcase vehicle performance and answer any questions or concerns. Conduct virtual product demonstrations and provide personalized presentations to prospective customers.
- Assist customers in the vehicle selection process, considering their budget, lifestyle, and specific requirements.
- Negotiate pricing and financing options to ensure a satisfactory sales transaction for both the customer and the dealership.
- Collaborate with the sales team to meet monthly sales targets and achieve customer satisfaction goals. Maintaining CSI above regional average.
- Stay up to date in product knowledge, current promotions, and industry trends to effectively communicate with customers.
- Handle customer inquiries, follow up on leads, and maintain strong customer relationships throughout the sales process.
- Coordinate with other departments, such as finance and service, to ensure a seamless buying experience for customers.
- Uphold a professional and ethical approach in all interactions, adhering to company policies and regulations.
Requirements
- Previous experience in automotive sales
- Excellent communication and interpersonal skills to effectively engage with customers and build relationships.
- Strong negotiation and persuasion abilities to close sales and meet targets.
- Ability to adapt to changing customer preferences and market trends.
- Basic knowledge of automotive industry terminology, vehicle features, and financing options.
- Tech-savviness to navigate computer systems and other sales tools.
- Valid driver's license with a clean driving record
Job Type: Full-time
Pay Range: $50,000.00 - $90,000.00 per year
Skills
Negotiation