General Surgery Residency Program Manager

Primary City/State:

Tucson, Arizona

Department Name:

Program Directors BUMCT/BUMCS

Work Shift:

Day

Job Category:

Administrative Services

Lead the Future of Surgical Excellence – General Surgery Residency Program Manager at Banner Health!

Banner Health's Department of Surgery is seeking a self-directed Program Manager to orchestrate all facets of our prestigious General Surgery Residency Program. This is far more than administrative coordination—you'll be the strategic architect ensuring ACGME accreditation compliance, managing program budgets, overseeing resident recruitment and evaluations, and serving as the critical liaison between faculty, residents, and GME leadership. You'll manage conference schedules, maintain electronic evaluation systems, process research activities, oversee program finances, and represent the program at national ACGME meetings—all while exercising diplomacy and discretion in a fast-paced surgical education environment. If you're ready to combine your program management prowess with meaningful impact in graduate medical education, this is your chance to join Banner Health's commitment to developing exceptional surgeons!

Schedule: Monday through Friday, 8AM to 5PM

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY
This position facilitates the operations of medical education and supports the activities required for accreditation, recruitment, and effective operation of the medical education program. This position is responsible for organizing and documenting all medical education activities for an assigned program(s). Provides administrative support to program leadership, faculty, residents and department committees as assigned.

CORE FUNCTIONS
1. Coordinates the operations of the residency and/or fellowship program including, but not limited to, activities of the medical education committee, timely completion of items requested of GME and ACGME, and monitoring work hours to ensure compliance with ACGME and program requirements.

2. Serves as the administrative liaison with external regulatory and compliance agencies. Maintains and updates policies and procedures in accordance with program, facility, and organizational policies and procedures, standard professional practices, guidelines and standards as specified by accrediting agencies and related local, state and federal laws and regulations.

3. Coordinates educational sessions to fulfill program requirements and is a liaison of requirements pertaining to medical records, risk, human resources, and occupational health.

4. Collects, assembles, and maintains required data for residency and/or fellowship databases. Gathers information to facilitate development of the program's fiscal budget and monitors monthly financial reports for variances.

5. Maintains knowledge of current accreditation and board requirements for medical students, residents, clerkships, and/or fellowships as required.

6. Participates in resident recruitment process and coordinates the application process. Ensures communication materials and web site are up-to-date. Reviews and processes all correspondence and applications and assists in scheduling interviews for potential Residents.

7. Develops and maintains effective working relationships with program directors, staff, faculty and residents/fellows. Serves as a resource to program directors, staff, faculty and residents/fellows. Ensures customer service needs are met. Answer incoming calls and emails in an efficient manner. Provide accurate answers and solutions to customers. Redirect customers to appropriate teams and/or departments as needed.

8. Internal contacts include physicians, administration, and employees. External customers include various medical education accreditation agencies and federal, state and local regulatory agencies for medical education.

MINIMUM QUALIFICATIONS

Must possess knowledge of medical education coordination as normally obtained through the completion of an associate’s degree in business, human relations, related field, or may commensurate with experience gained in a medical residency program or equivalent.

Requires three years of experience in related area. Must have excellent verbal and written communication skills and must have the ability to organize, prioritize, and multi-task in a fast-paced environment Requires strong research and organizational abilities. Must have the ability to guide and lead others. Requires demonstrated negotiation and persuasion skills.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

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