- Salary
- $70k – $80k
- Location
- The Allegro Royal Sonesta Hotel- Chicago, IL, United States of America
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Source
- Workday
Description
We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Restaurant Manager sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.The Restaurant Manager is responsible for directing and managing all aspects of the restaurant's day to day operations. The Restaurant Manager is responsible for the leadership, effectiveness and productivity of the Restaurant. The role’s primary responsibility is to drive results through their entire department. In this role, the Restaurant Manager is expected to promote and implement property-wide strategies that will increase guest satisfaction, reduce employee turnover, maintain revenue and payroll budgets, meet and exceed productivity goals.
Job Description
Principle Duties and Responsibilities (Essential Functions) include:
Operational/Functional:
Coordinate, plan, prepare and execute food and beverage to the highest standards in food and beverage outlets and functions within the hotel. Follow up on guest feedback.
Assist in hiring, training, promotion, and firing of all restaurant employees.
Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.
Thorough knowledge of all food and beverage offerings. Coordinate with Chef of daily menus and educate the team.
Visibly work the floor to ensure flawless execution.
Inspect room and tables for proper set-up and cleanliness.
Maintain high standards of personal appearance and grooming.
Ensure all closing duties for staff are completed before staff sign out.
Perform other duties and projects as requested by management.
Strategy and Planning:
Manage all aspects of the restaurant
Direct and complete scheduled inventories.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
Financial Management:
Monitor payroll in the department ensuring meal breaks are taken and timecards are accurate.
Manage the operating budget and achieve all revenue and expense targets.
Actively participate and advise in the food and beverage budget and forecasting processes
Managing your Team:
Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.
Assist in annual performance evaluations of the team members.
Ensure employees are treated fairly and equitably.
Coach team by providing specific feedback to improve knowledge, skills, and performance
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum 3 to 5 years’ experience as a restaurant manager
- Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety
- Strong understanding of cost and labor systems that lead to restaurant profitability
- Strong communication and leadership skills
- Comfort working with budgets, payroll, revenue, and forecasting.
- Associate or bachelor’s degree in business management or hospitality management highly preferred.
Additional Job Information/Anticipated
Pay Range
Pay range is $70,000 - $80,000 and are eligible for bonus.
The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Day
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance
Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
