Senior Specialist, Acquiring & Clearing Operations

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Acquiring & Clearing Operations

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title
Senior Specialist, Acquiring & Clearing Operations

Mastercard's is expanding its Clearinghouse capabilities in Mexico to support acquiring institutions and strengthen the domestic payments ecosystem.

As a Senior Specialist, Acquiring and Cleaning Operations, you will play a critical role in designing, implementing, and ultimately operating Mastercard's Acquirer Clearinghouse model in Mexico. This position requires deep operational knowledge of acquiring processes, clearing and settlement, payment ecosystem interactions, and operational governance to ensure a secure, resilient, and scalable payment infrastructure.

Position Summary

The Acquirer Clearinghouse Operations Senior Specialist will be responsible for establishing and operating the end-to-end operational framework supporting Mastercard's Acquirer Clearinghouse in Mexico.

This role will partner with acquiring institutions, processors, clearing participants, internal technology teams, Network Operations, Clearing Operations, and ecosystem partners to ensure operational readiness, service excellence, operational resilience, and continuous improvement.


Primary Responsibilities

Acquirer Clearinghouse Operations

Lead operational readiness activities supporting the implementation of Mastercard's Acquirer Clearinghouse capabilities in Mexico.

Define and execute operational processes supporting Mastercard's Acquirer Clearing model, ensuring operational integrity across end to end clearing and settlement activities.

Monitor clearing and settlement processing, including validation of clearing files, settlement balances, and reconciliation activities to ensure accuracy and operational excellence

Manage production support activities following go live.

Ecosystem & Partner Management

Serve as key operational liaison with acquiring institutions and ecosystem participants.

Coordinate operational activities with organizations such as Prosa, eGlobal and other ecosystem participants.

Support operational governance with processors and third-party service providers.

Participate in industry forums supporting domestic payment infrastructure.

Build strong operational relationships across the acquiring ecosystem.


Operational Risk & Incident Management

Monitor operational performance and manage operational incidents, escalations, and production support activities to ensure service reliability.

Lead incident investigation coordinate root cause analysis and drives corrective and preventive actions to minimize operational risk.

Support crisis management activities when required.


Clearing & Settlement Operations

Perform reconciliation and validation activities across clearing outputs, settlement records, and CML information to ensure settlement accuracy and operational integrity.

Investigate operational discrepancies, manage exception resolution, and monitor key operational controls.

Produce operational reporting and KPIs to support performance monitoring and continuous improvement.


Regulatory & Operational Governance

Support regulatory readiness activities and ensure ongoing operational compliance with Mastercard standards and local requirements

Maintain operational procedures, documentation and controls to support audit readiness and operational governance

Participate in internal and external audits, and drive remediation activities as needed.

Support business continuity planning.


Continuous Improvement

Identify opportunities to automate and enhance acquiring and clearing operational processes.

Drive improvements to operational workflows, controls, and service delivery.

Standardize operational procedures to support scalability, efficiency, and operational resilience.

Support the launch of new market initiatives and ecosystem enhancements.

Contribute to the implementation and ongoing evolution of Mastercard's clearing capabilities in Mexico.


Preferred Experience

4 to 6 years of experience supporting Acquiring Operations, Payment Processing, Clearing & Settlement, or related payments environments.

Experience working with acquiring institutions, payment processors, or domestic clearing infrastructures.

Strong understanding of:
Clearing, Settlement and Reconciliation processes
Acquiring Operations
Switch Operations
Payment Network Operations
Payment messaging standards
Transaction processing flows

Experience working with processors such as Prosa or eGlobal, or similar ecosystem participants is highly desirable.
Understanding of Banco de México payment ecosystem.
Experience supporting operational incidents, escalations, and production environments.
Knowledge of payment messaging standards.
Fluent English.


Key Competencies

Strategic thinking.
Operational leadership.
Analytical mindset.
Stakeholder management.
Decision making.
Risk management.
Process improvement.
Collaboration.
Communication.
Customer focus.
Ownership.
Adaptability.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.